Senior Advisor

Job description

Senior Advisor

*Cover letter is required with application.*

Summary: The Senior Advisor position performs duties in two primary functional areas of institutional immigration compliance and educational outreach. The International Students and Scholar Services (ISSS) Senior Advisor’s main immigration role is for F-1 international students. The Senior Advisor will further support the ISSS Director and Assistant Director as needed for J-1 student and scholar matters. The second ISSS functional area supported by the Senior Advisor includes responsibility for initiating professional and retention programs that aid in the academic and professional growth of Wake Forest’s international community.

Essential Functions:

  • Serve as Designated School Official (DSO) for the F-1 visa program and Alternate Responsible Officer (ARO) for the J-1 visa program.
  • Advises international students in F-1 and J-1 status, in areas of immigration, cultural, personal and financial concerns.
  • Manages F-1 and J-1 records regarding international students, exchange visitors and dependent populations for accurate reporting to Student and Exchange Visitor Program (SEVP).
  • Leads admissions coordination between all undergraduate, graduate, and professional schools.
  • Provides regular communications regarding regulatory updates with the student and scholar community to support their understanding of how to comply with government regulations.
  • Engages with the University community and offices to promote the role of ISSS and the needs of international students and scholars.
  • Act as a mentor to new ISSS advisors.
  • Assist and support students with immigration applications.
  • Assist in the preparation of reports including statistical data on international students and scholars, audits, and on-site reviews, as required.
  • Responsible for research, evaluations, information gathering, and maintaining data related to international students and scholars.
  • Creates, implements, manages, and assesses educational programs such as employment based seminars, tax preparation, professional development courses and workshops, Launch, and other professional-based activities for international students.
  • Responsible for event programming and acculturation activities for international students and scholars. Transporting students to various activities will occasionally be required.
  • Assists in the maintenance and update of Wake Forest University databases such as BANNER, Terra Dotta Systems, and Workday.
  • Builds and maintains positive working relationships with various campus partners to further collaborative efforts (e.g., Graduate and Undergraduate Admissions, Dean of Students, OPCD, and Housing and Residence Life).
  • Coordinates and implements pre-orientation and orientation programs for international students.
  • Leads informational employment sessions.
  • Supervises student workers.
  • Serves as advisor to the Globe.
  • Provides general office support and fields inquiries from students, faculty, and community. Responsible for own correspondence, filing, copying, document preparation, and reports, as needed.
  • Provides supervision, training, work direction, and problem solving guidance for ISS advising staff positions.
  • Assists with special projects for the office as assigned by the Director.
  • Supervises student workers.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree plus three years related experience in immigration advising, serving as a DSO and ARO.
  • U.S. Citizen or Permanent Resident (required to be authorized on government systems).
  • Knowledge of statutory and regulatory issues related to F, J, and H visas.
  • Knowledge of Student and Exchange Visitor Information System (SEVIS) and Department of Labor web-based information systems.
  • Ability to keep current on all immigration laws, regulations, and policy matters.
  • Ability to set priorities and work independently.
  • Experience working with foreign national students, scholars, or employees in a University or non-profit setting.
  • Exceptional organizational and customer service skills.
  • Excellent written and verbal communication skills.
  • Ability to foster teamwork and collegiality in small office environment and with internal and external constituents.
  • Proficiency with standard computer software (i.e. Microsoft Office suite, WordPress, and Google Apps).
  • Ability to quickly develop competency in ISS software programs and workflow management procedures.

Preferred Education, Knowledge, Skills, Abilities:

  • Knowledge of additional employment based non-immigrant visas (i.e. TN, O, and E).
  • Experience with Terra Dotta and Banner software systems or other web-based international student and scholar data management system.
  • Proficiency in a foreign language.
  • Experience studying, living, or working abroad.
  • Experience supervising and training professional and/or student staff.


  • Responsible for own work.
  • Manages staff/student workers.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Winston-Salem, North Carolina, United States






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Job No:
Posted: 3/21/2018
Application Due: 4/18/2018
Work Type: