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6563 Information Technology Consultant (Career Level), Enterprise Technology Services

Job description

 

Overview

 

San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.

Initial review of applications will begin on March 28, 2018. To receive full consideration, apply by March 27, 2018. (The position will remain open until filled).  The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. 

For more information on San Diego State University, please click here.

 

Position Information

 

This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Administrative Desktop Support (ADS), a campus service area reporting to University Computing Services (UCS), provides Business & Financial Affairs (BFA) systems administration and management and maintenance services for desktop computing systems.  In addition, ADS provides support services to other campus departments, including technical contacts and administrators. 

This position reports to the ADS Lead and is responsible for ensuring that the scope of support services is available to ADS clients during designated hours of operation, as well as, after hours when necessary.  The incumbent will provide desktop client services, ensuring that computers, software and other equipment work properly, are secured and maintained, and complying with University policies. This position will contribute to technical documentation used in training and informing clients regarding support processes and procedures. The ADS team is part of the SDSU Emergency Operations Center with additional duties assigned.  The incumbent may attend committees as assigned by the ADS Lead.

For more information regarding Enterprise Technology Services, please click here.

 

Compensation and Benefits

 

Starting salary upon appointment not expected to exceed $5,417 per month. CSU Classification Salary Range: $4,372 - $9,877 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. 

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here

 

Qualifications

 

Minimum Qualifications 

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study.

Preferred Qualifications and Specialized Skills

  • At least two years of professional experience providing information technology desktop support services.
  • At least two years of professional Active Directory experience.
  • At least two years of professional experience providing client services, help desk support, and/or troubleshooting technical issues in an IT environment.
  • Working knowledge of commonly used technologies, systems, computing platforms, software, secure computer methods, and data communication networks.
  • Knowledge of client/server domain access by Windows and access by Apple MAC systems.

 

Application Procedures

 

To apply for this position, please click on the "Apply Now" button on this page.  You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.

Applicants with disabilities requiring assistance may call (619) 594-7099.

General Information

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

 

 

 

Diversity Profile: University

 

Learn more on Inside Higher Ed's College Page for University

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Job No: 6563
Posted: 3/20/2018
Application Due: 5/19/2018
Work Type:
Salary: Starting salary not to exceed $5,417 per month. CSU Classification Salary $4,372 - $9,877 per/mon