Associate Director of Internal and Change Management Communications

Job description

Hyde Park Campus

80635 Office of the EVP and Chief Financial Officer

About the Unit

Job Information

Job Summary:

The Associate Director of Internal and Change Management Communications is responsible for leading and developing internal communications and innovative change management solutions within the Finance and Administration Division, and serves as the key liaison with the University Office of Communications.

The Associate Director's core responsibility is to improve effective communication between the service areas within Finance and Administration and senior university leadership as well as the campus community.

This position will also implement internal communications strategies and programs within each service area that improve sharing of information. These communication strategies support the strategic and operational goals of the division, and raise awareness of the range of services delivered by Finance and Administration service areas to the campus community. This individual will work to promote a culture of collaboration across all Finance and Administration service areas and, as appropriate, work in partnership with other campus entities.

Reporting to the Chief of Staff of Finance and Administration, with a dotted-line reporting relationship to the University Executive Director of Communications Strategy.


Strategic Organizational Communications

  • Collaborate with Finance and Administration leadership to develop a communications strategy that embodies the division's core values and aligns communication responsibilities to meet the organization's operational and aspirational goals.
  • Provide ongoing counsel to Finance and Administration leadership to ensure internal messaging is focused, consistent, and aligned to overall University priorities and communications.
  • Create sustainable multi-channel vehicles for communicating the full spectrum of programs and services offered by F&A in support of the University departments, divisions, and schools; help frame and distribute important announcements and updates.
  • Serve as a primary source of content development for project support materials, such as briefing documents, talking points, brochures, FAQs, fact sheets, and web site content where appropriate to the success of the project.
  • Create and sustain collaborative partnerships with the University's Office of Communications, colleague organizations on campus, and external partners.

Change Management/ Project Management Support
  • Assist in the development and coordination of administrative change management processes and initiatives with institutional impact, including the planning, tracking and communication of new system implementations, new policies and/or protocols, organizational transformations and unit transitions, and development of announcements for newly hired staff members and succession communications for departing staff members.
  • Provide project management support to the service areas within Finance and Administration, including strategic communications planning, timeline and milestone development, goals and measurement, assistance with resource allocation, and acting as a liaison with Finance and Administration Leadership and University Communications leadership to vet and approve communications strategies and materials.
  • Measure and monitor the ongoing effectiveness of the change and transformation strategies through qualitative and quantitative measures, ensuring shared accountability.

Support for the Office of the CFO
  • Work collaboratively with the Chief of Staff in Finance and Administration in the design and development of materials and content for meetings and presentations to a variety of audiences.
  • Assist in the research, compilation and preparation of background materials on various strategic topics as requested for review, discussion and/or presentation to University senior leadership.
  • Serve as primary support for the planning and execution of major events hosted by the Office of the CFO, and provide advisory and project management support for events hosted by units within Finance and Administration.
  • Serve as the major source of content, information design, and structure of Finance and Administration web presence, including accurate links to other departments and administrative resources and act as liaison to other University departments to ensure Finance and Administration information is current.

  • Acute business acumen and understanding of organizational issues and challenges
  • Outstanding written, verbal and visual presentation skills
  • Ability to translate complex concepts into easily understood messages that target specific audiences' need and/or perspective
  • Flexible and adaptable; able to work in ambiguous situations
  • Proven success working with senior leadership teams
  • Knowledge of Finance and/or IT work processes strongly desired

Additional Requirements

Education, Experience, and Certifications:

  • Bachelor's degree required.

  • A minimum of 7+ years of experience preferred in communications, marketing or related field with demonstrated negotiating and influencing skills

Required Documents:

Resume and Cover Letter

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application

Benefit Eligibility

Pay Frequency

Pay Range
Depends on Qualification

Scheduled Weekly Hours


Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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Job No:
Posted: 3/20/2018
Application Due: 5/19/2018
Work Type: