Associate Director of Internal and Change Management Communications
Hyde Park Campus
80635 Office of the EVP and Chief Financial Officer
About the Unit
The Associate Director of Internal and Change Management Communications is responsible for leading and developing internal communications and innovative change management solutions within the Finance and Administration Division, and serves as the key liaison with the University Office of Communications.
The Associate Director's core responsibility is to improve effective communication between the service areas within Finance and Administration and senior university leadership as well as the campus community.
This position will also implement internal communications strategies and programs within each service area that improve sharing of information. These communication strategies support the strategic and operational goals of the division, and raise awareness of the range of services delivered by Finance and Administration service areas to the campus community. This individual will work to promote a culture of collaboration across all Finance and Administration service areas and, as appropriate, work in partnership with other campus entities.
Reporting to the Chief of Staff of Finance and Administration, with a dotted-line reporting relationship to the University Executive Director of Communications Strategy.
Strategic Organizational Communications
- Collaborate with Finance and Administration leadership to develop a communications strategy that embodies the division's core values and aligns communication responsibilities to meet the organization's operational and aspirational goals.
- Provide ongoing counsel to Finance and Administration leadership to ensure internal messaging is focused, consistent, and aligned to overall University priorities and communications.
- Create sustainable multi-channel vehicles for communicating the full spectrum of programs and services offered by F&A in support of the University departments, divisions, and schools; help frame and distribute important announcements and updates.
- Serve as a primary source of content development for project support materials, such as briefing documents, talking points, brochures, FAQs, fact sheets, and web site content where appropriate to the success of the project.
- Create and sustain collaborative partnerships with the University's Office of Communications, colleague organizations on campus, and external partners.
Change Management/ Project Management Support
- Assist in the development and coordination of administrative change management processes and initiatives with institutional impact, including the planning, tracking and communication of new system implementations, new policies and/or protocols, organizational transformations and unit transitions, and development of announcements for newly hired staff members and succession communications for departing staff members.
- Provide project management support to the service areas within Finance and Administration, including strategic communications planning, timeline and milestone development, goals and measurement, assistance with resource allocation, and acting as a liaison with Finance and Administration Leadership and University Communications leadership to vet and approve communications strategies and materials.
- Measure and monitor the ongoing effectiveness of the change and transformation strategies through qualitative and quantitative measures, ensuring shared accountability.
Support for the Office of the CFO
- Work collaboratively with the Chief of Staff in Finance and Administration in the design and development of materials and content for meetings and presentations to a variety of audiences.
- Assist in the research, compilation and preparation of background materials on various strategic topics as requested for review, discussion and/or presentation to University senior leadership.
- Serve as primary support for the planning and execution of major events hosted by the Office of the CFO, and provide advisory and project management support for events hosted by units within Finance and Administration.
- Serve as the major source of content, information design, and structure of Finance and Administration web presence, including accurate links to other departments and administrative resources and act as liaison to other University departments to ensure Finance and Administration information is current.
- Acute business acumen and understanding of organizational issues and challenges
- Outstanding written, verbal and visual presentation skills
- Ability to translate complex concepts into easily understood messages that target specific audiences' need and/or perspective
- Flexible and adaptable; able to work in ambiguous situations
- Proven success working with senior leadership teams
- Knowledge of Finance and/or IT work processes strongly desired
Education, Experience, and Certifications:
- Bachelor's degree required.
- A minimum of 7+ years of experience preferred in communications, marketing or related field with demonstrated negotiating and influencing skills
Resume and Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
Depends on Qualification
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
Remove from Posting On or Before
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