Junior Network Engineer

Job description

University of California, Irvine

Junior Network Engineer

Junior Network Engineer

This position is an exciting opportunity for a talented individual who is passionate about working in a modern, mission critical network operations environment. Under the supervisions of the Manager, Network Engineering in the Office of Information Technology (OIT), this position will provide Network Engineering Services in the field to support wireless and wired edge devices. This includes troubleshooting, being a resource for break/fix repairs, monitoring of production environments, on-call duties to support field tech activities and work on project activity as assigned. Employee is responsible for providing ongoing operational support for the campus enterprise domain name service, and work related to the migration to the industry leading Infoblox DNS management solution.

Primary responsibility will be to support production break/fix environment such as edge switches, wireless access points, fiber interfaces, circuit troubleshooting and customer problems.

Monitor the Service-Now queue, self-assign tickets from the queue, contact customers as needed to collect additional information, work on tickets and update tickets with timely and descriptive commentary of details, issues, troubleshooting and resolution. Escalate tickets with informative steps taken within Network Engineers or the appropriate OIT group.

Repair or replace edge switches, blades and access points including working with other engineers for data center equipment, port activations, port level troubleshooting, uplink troubleshooting.

Work on projects as assigned, ability to track hours, provide tasks time estimates, hardware estimates, deliverable dates and include costs related to cost recovery.

Provide onsite support for events with wired and wireless network connectivity.

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Compensation: Hourly, commensurate with experience
Total Hours: 8-5, M-F
Contract Position. This is a one year contract appointment position with the possibility of additional year contract appointment extensions. Per the University of California (UC) recruitment policy, because this position has undergone competitive recruitment, this position can be converted to career status any time after hire, as conversion meets criteria set by UC recruitment policy and the needs of the Office of Information Technology department.

Must possess a valid California Drivers License and participate in the DMV Pull Notice Program.

Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Please attach your resume.

Click here to see the Information Technology website.

View Job Description for the position requirements.

To apply, visit https://staffing2.hr.uci.edu/CSS_External/CSSPage_Referred.ASP?Req=2018-0283





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Job No:
Posted: 3/19/2018
Application Due: 4/25/2018
Work Type: