Assistant Director - Office of International Programs
The Assistant Director is primarily responsible for the day-to-day operations as it relates to international recruitment and retention and support of international students, immigration policies, procedures and regulations including school transfers, reinstatements, employment authorization (OPT, CPT), and change of status. The Assistant Director provides leadership and supervision to the front-desk operation, and International Student and Scholar Advisors and is responsible for the maintenance and implementation of technology and software for the department. In partnership with the Director, the Assistant Director will need to work collaboratively with the Office of Recruitment, Enrollment Services, Office of the Provost, College/School Deans, the Division of Student Affairs, University Career Center and Office of Research and Sponsored Programs and many more offices to meet the needs of all students and advance the institution’s goal of internationalizing the campus.
Statement of Duties and Responsibilities:
Serves as the Principal Designated School Official (PDSO) or Designated School Official (DSO), and as the Responsible Officer (RO) or Alternate Responsible Officer (ARO).
Supervise International Student Advisors responsible for supporting incoming and current students, professors, research scholars, and interns with regard to immigration regulations, processing non-immigrant visa applications (I-20 and DS-2019), the PASE program including school transfers, reinstatements, employment authorization (OPT, CPT, AT), change of status, etc.; and other .
Advise non-immigrant students, research scholars, professors, interns on matters relevant to assuring compliance with federal immigration laws and policies.
In partnership with the Assistant Director for Study Abroad, oversees front-desk operations including but not limited to customer service, processing of paperwork, supervision and training of professional, paraprofessional and student staff.
Responsible for training of institution’s Designated School Officials (DSO), Alternative Responsible Officers (ARO), and pertinent other professional, paraprofessional and student staff, as it relates to immigration policies and procedures, institutional compliance, security monitoring processes, in relation to general control, privacy regulations, and development and operation of the University’s infrastructure.
Responsible for planning, developing and coordinating programs, services and educational programs/workshops on immigration-related matters, institutional compliance, and cross-cultural programs as they related to international students, research scholars, professors and interns.
Promotes organization policies and procedures in compliance with local, state, and federal rules and regulations; advises University personnel regarding the development and implementation of regulatory strategy, potential areas of regulatory concern, and new government/regulatory developments.
Work directly with institution’s Information Technology department and other key staff and departments to provide ongoing support, maintenance and enhancements to existing software platforms (e.g., Banner, Sunapsis, etc.); and/or implementation of new technology and software that supports the operations of the department and the overall strategic plan for the institution, as it relates to international recruitment, retention and support for immigration regulations, processing non-immigrant visa applications (I-20/DS-2019), the PASE program (e.g., school transfers, reinstatements, employment authorization (OPT, CPT), change of status, etc.).
Oversee data collection related to the recruitment and retention of international students including the transfer of data between Banner, SUNAPSIS (management of student and scholar SEVIS compliance data) and the Student and Exchange Visitor Information System (SEVIS). This includes designing, building and analyzing data reports and verifying the integrity and validity of data within the various databases in order to meet strategic goals of the department and the institution.
Responsible for preparing various reports including but not limited to those required of the Division of Student Affairs, the institution and the Department of State, Department of Homeland Security and SEVP.
Assists in developing and implementing short and long-range plans, conceptual designs, and capital outlay (budget) requirements and documentation for assigned area(s). Implements directives corresponding to division or department outlining policy, program, or operational changes to be implemented.
- Reviews and approves documentation relating to needs specific to assigned area(s).
- Understands department’s role in accomplishing the University’s mission.
- Acts as liaison between department and internal or external customers.
- Participates in various committees, professional trainings, industry conferences, and conventions.
- Complies with all State and University policies.
- Other duties may be assigned.
Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's objectives, policies and applicable laws.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum Education required:
- Master’s Degree
- Minimum Experience required:
- Three to five years of related experience and training to the statement of duties and responsibilities listed above; or equivalent combination of education and experience.
- Three to five years of demonstrated direct supervisory experience of professional staff.
- Three to five years knowledge of and demonstrated experience with federal regulations and policy related to F-1, J-1 visa categories with a high level of competency using SEVIS.
- Thorough knowledge of and demonstrated experience of Student Management Systems and tracking software.
- Preferred Education required:
- Master’s Degree
- Preferred Experience:
- Five to seven years of related experience and training to the statement of duties and responsibilities listed above; or equivalent combination of education and experience.
- Five to seven years of demonstrated direct supervisory experience of professional staff.
- Five to seven years of knowledge of and demonstrated experience with federal regulations and policy related to F-1, J-1 visa categories with a high level of competency using SEVIS. Thorough knowledge of and demonstrated experience of Student Management Systems and tracking software, specifically Banner and ISSM.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; stoop, kneel and crouch. The employee is frequently required to use hands to feel; reach with hands and arms; and talk or hear. The employee is occasionally required to lift and move up to 25 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment ranges from moderate to very loud.
- Occasional travel required.