Enrollment Coach Professional
Position Summary: The Enrollment Coach is a high-level professional position that coordinates recruiting and enrollment for online graduate programs. This position focuses on high-touch lead nurturing of prospective graduate students that result in increased conversion from inquiry to application, reduced drop-off during the application process, and an increased number of enrollments. This position reports to the Marketing Manager for the Office of Online Learning, a unit of the Office of the Vice President for Instruction.
Responsibilities: Provides customized consultative support to prospective graduate students. Acts as a departmental liaison to UGA schools and colleges as well as Office of Graduate Admissions, Office of Financial Aid, and the Office of the Registrar. Responsible for knowledge of UGA and program policies and procedures. Maintains regular contact with prospective online graduate students and program coordinators. Acts as a personal coach/consultant to help prospective students understand UGA's online programs, select a degree that aligns with their educational goals, complete the application process, and enroll into the program. Provides information to potential students with respect to program format, admissions, degree options, requirements, and costs. Provides supervision and guidance to student workers assisting in recruitment and enrollment services.
Qualifications: High school diploma/GED and 8 years of progressively responsible experience related to graduate programs (e.g. advising/admissions)
About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
Full time/Part time: Full Time
EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.