Graduate Program Administrator, SONHP

Job description

Graduate Program Administrator, SONHP

University of San Francisco

Job Summary:

The Graduate program Administrator oversees the administrative services with special focus on clinical placements, student services, and academic support services (including admissions, graduate financial aid, curriculum planning). May include overall responsibility for short-term and long-range planning and operational functions. The Administrator is directly responsible for several of these functions.

The Administrator's primary reporting relationship is with the Associate Dean with responsibilities for program planning, outreach, and clinical relationships. The Administrator functions as a generalist and with considerable autonomy, exercising sound judgment in carrying out responsibilities while working collaboratively with the department chairs, program directors, and other managers in the Dean's office in the various functional areas and other offices throughout the University. The Administrator seeks assistance from functional experts on complex matters. The Administrator acts as a trusted colleague to both faculty and staff, and serves as a consultant and representative of the campus programs to other organizations within the University. May supervise non-exempt staff.

Job Responsibilities:

• Provide leadership to achieve goals and vision of the department. May be responsible for hiring and retaining staff, career coaching, development for a minimum of 1-2 direct reports, and accountable for the performance of employees.

• Oversee student services with responsibility for administering, implementing, and interpreting university and department policies and procedures on issues regarding graduate admission, stipends, financial aid, teaching assistantships, visa services, graduate and undergraduate courses, student life, and advising.

• Interpret, implement and ensure compliance with university academic and administrative policies and procedures within an operating unit. Recommend new internal policies, guidelines and procedures.

• May evaluate business processes and operational effectiveness. Analyze and resolve complex issues and provide alternative solutions as necessary. May lead process improvement for programs and departments.

• Manage internal academic and administrative policy development for programs and administrative operations.

• Advise faculty and deans on programmatic and policy development. Provide input to on academic and administrative policies and guidelines.

• Perform other duties as assigned.

Minimum Requirements:

Bachelor’s degree or equivalent work experience required. Master’s degree preferred. Minimum four years of increasingly responsible work experience. Work in online or distance learning academic settings preferred. Excellent understanding of distance learning technology. Detail oriented and highly organized, with ability to balance competing priorities. Excellent oral and written communication skills; including the ability to communicate on a professional level with groups and individuals across the School and the University and with external constituents. Strong interpersonal and client relationship skills, including the ability to work with a highly diverse population of students, staff and faculty. Strong interpersonal skills, including the ability to exchange non-routine information using tact and persuasion and the ability to work and communicate with a highly diverse constituency, from new university graduates to C-level executives. Ability to travel up to 25%, and work some evenings and weekends.

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.





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Job No:
Posted: 3/15/2018
Application Due: 5/21/2018
Work Type: