Payroll & Administrative Services Assistant
Salary: $45,623 - $65,438
Title: Payroll & Administrative Services Assistant
Category: Management and Professional
Department: BAS R'Shared Services Center
Date Posted: 03/14/2018
Position Information: The R' Shared Services Center (R'SSC) is committed to creating a premier service experience for our clients that consistently exceeds their standards of quality, value, and excellence. Our services are performed by a best in class team of highly skilled and engaged service professionals, who participate in change management and continuous improvement strategies that expand our menu of service, broaden the service base, increase acceptance of the shared services model, and moves the R'SSC operation to the highest level of service and process efficiency and effectiveness.
The R'SSC currently provides time reporting, payroll, on-boarding, leave administration services for several campus units including those in Business & Administrative Services (BAS). Additionally, the R'SSC provides time reporting, payroll, on-boarding, and/or leave administration support services to the Office of the Chancellor, Office of the Provost and Executive Vice Chancellor, Office of the Vice Chancellor for Planning and Budget, Office of the Vice Provost for International Affairs, Office of the Executive Director for UC Mexico Initiative, University Advancement, Undergraduate Education, the School of Medicine, and Facilities Services and Architects & Engineers.
The R'SSC Payroll and Administrative Services Assistant ensures the timely and accurate review, preparation, processing, and auditing of payroll, personnel, and financial transactions. The Assistant also promptly coordinates and facilitates the on-boarding of various appointment types, by performing outreach to new employees, assisting with the completion of new hire paperwork, scheduling fingerprinting appointments, and answering general questions about benefits.
Minimum Requirements: EDUCATION and EXPERIENCE
Four (4) years of administrative experience with at least three (3) years of experience providing payroll support; or an equivalent combination of related education and/or experience.
JOB KNOWLEDGE and CONTINUOUS LEARNING
Knowledge of job related principles, theories, and practices necessary to complete assigned duties. Skill and experience working with large complex online payroll systems; keeping accurate records with strict attention to detail; computing ratios, rates, and percentages; using business software applications to query data from systems and create forms, spreadsheets, and reports. Ability to make appropriate job decisions by following established policies, procedures, and best practices; learn quickly; engage in professional development activities; and apply background, technical knowledge, education, and prior job experience to job assignment.
Skill and experience providing excellent client service in a multi-function environment. Ability to deliver high quality, professional, innovative, and responsive service; build collaborative relationships with diverse client groups; actively listen to and resolve client service issues with tact and diplomacy; remain proactive and positive when faced with difficult situations; contribute to the development of a welcoming and inviting service environment; and maintain confidentiality at all times.
Skill and experience independently creating clear and concise written communication that is grammatically and punctually correct. Ability to communicate effectively, both orally and in writing, with a diverse group of stakeholders.
TEAMWORK and COLLABORATION
Skill and experience working in a team environment. Ability to share knowledge with others; develop and maintain effective, professional, and collaborative working relationships with colleagues; and partner with others to solve problems, improve processes, and achieve results that support the operations and mission of the R' Shared Service Center.
DIVERSITY and INCLUSION
Skill and experience serving a diverse client base. Ability to promote and sustain a work culture that acknowledges and celebrates differences; understand and acknowledge different perspectives; and work to build a culture of mutual respect, fairness, and equity.
INNOVATION and CHANGE MANAGEMENT
Skill and experience supporting continuous improvement initiatives. Ability to embrace new ideas; adapt and use alternate approaches to work; and support process improvement strategies in a continuing effort to optimize services.
RESULTS ORIENTATION and EXECUTION
Skill and experience delivering timely and accurate payroll and administrative services. Ability to organize tasks according to departmental priorities; work in a fast paced environment at times with frequent interruptions; prioritize and complete multiple activities within established timeframes; and ask questions or seek clarification when unclear about expectations.
Ability to sit, walk and stand for variable periods. Ability to use computer, keyboard, telephone and other office equipment. Ability to bend, kneel, stoop, lift, carry objects such as boxes of materials weighing up to 35 pounds, by hand or with the use of a cart or hand truck.
Hired applicant must possess a valid Driver's License, or have the ability to obtain a valid California Driver's License if driving a vehicle for university related business. Must successfully pass a background check through the Department of Justice.
Preferred Qualifications: Knowledge of the pay related provisions contained within UC and UCR policies, procedures, and collective bargaining agreements.
Knowledge and basic awareness of continuous improvement methods, such as the principles of Lean.
Skill and experience using the University of California Online Payroll/Personnel System (PPS), UCPath, Peoplesoft payroll system, and University of California Riverside Time and Attendance Reporting System (TARS).
Skill and experience working in a multi-function shared services environment.
Ability to be self-motivating, self-monitoring, and operate in strict confidence.
Skill in organizing and prioritizing workload to meet deadlines with frequent interruptions
Skill and experience performing payroll and administrative services for academic and non-academic clients.
Additional Information: In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey. \
- Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.
- In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.
- U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."
- Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
- U.S. News and World Report's Best Graduate Schools (2016) including:
- Graduate School of Education - 62nd among ranked schools
- Bourns College of Engineering - 71st among ranked schools
For information about our generous employee benefits package, visit: Employee Benefits Overview