Assistant Director of Annual Giving, Student-Based Outreach
DESCRIPTION OF DUTIES AND RESPONSIBILITIES
Supervise 20+ student outreach representatives including the recruiting, hiring, training, and coaching of student employees. Manage administrative details such as payroll, employee evaluations, professional workplace conduct, and training guides for student employees. Coordinate individualized outreach strategies with the greater Annual Giving Office strategies, especially in connection with the Assistant Director focused on communications and analytics. Create specific, measurable goals for student employees. Evaluate and report on progress toward goals to both student employees and the Director of Annual Giving. Oversee a budget for wages and program needs. Establish weekly operating procedures that combine planned outreach for targeted focal groups with just-in-time outreach to prospective donors who engage with the College during the semester. Coordinate with other departments, such as Alumni and Parent Relations, to develop strategic follow-up for event attendance and social media interaction. Develop comprehensive projects to improve database contact information such as preferred email address, phone type, solicit code appropriateness, etc. Collaborate with Annual Giving team members on large-scale items such as Give Days, special giving challenges, and other new initiatives as they are created. Partner with Assistant Director focused on volunteer management in executing a successful Senior Class Gift campaign including educating students on the importance of philanthropy, on-campus event planning, and stewardship of gifts. Supervise intern(s) who assist in managing and analyzing individual outreach. Comprehensive understanding of Raiser’s Edge database for the purposes of segmentation, reporting, individual outreach, and data maintenance. Partake in end-of-calendar and end-of-fiscal year mass solicitation with team members to help reach departmental dollar and participation goals. Participate in campus-wide events such as Alumni Weekend; related duties as assigned. Perform other essential duties and tasks specific to the position.
B.A. or B.S. degree required (undergraduate degree from a selective liberal arts institution preferred), or any combination of education and experience that provides the required knowledge, skills and abilities.
One to two years of direct fund-raising experience with demonstrated ability to lead others towards a common goal, or equivalent experience required. One to two years of experience in supervising student workers preferred. Excellent writing, public speaking, and expository skills required, especially in regard to philanthropy and the importance of annual fund participation. Requires strong interpersonal skills and an ability to interface professionally with alumni, parents, administration, faculty, and students. Must have ability to work effectively with the donor community, with the academic community, and with colleagues in a cooperative environment. Knowledge of selective, private higher education landscape is preferred. Familiarity with advanced features of the Microsoft Office suite of products such as mail merges, pivot tables, and vlookups; ability to learn and apply new computing software applications quickly. Knowledge of Blackbaud’s Raiser’s Edge software or experience with similar relational database programs is preferred. Requires superior organizational skills, an ability to work independently with minimal direction, and an ability to work well with others. Must be extremely detail-oriented. Ability to motivate others to exceed expectations. Strong customer service background preferred. Strong analytical skills required. Must be able to work flexible hours, including weekends. Able to deal with sensitive information and maintain confidentiality with regard to such issues.
GROOMING AND APPEARANCE:
The Claremont Colleges seek to maintain a neat and professional image at all times.
While students are on campus (approx. Sept-Dec, Feb-May) the hours for this position are 12:00 Noon to 9:00 p.m., Sunday to Thursday and may vary as needed. The remaining times of the year the hours are 8:00 a.m. to 5:00 p.m., Monday to Friday. Additional evening and weekend work may be required based on the needs of the College.
CLASSIFICATION AND STATUS:
This is a full-time, 12 month, exempt level, benefits-eligible position.
This position directly supervises 20-30 student employees.
Director of Annual Giving.
BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Certain positions will require the successful completion of a post-offer physical agility test. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with requirements cited in this job description.
ADA/OSHA: This job description defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.