Supported Programs Analyst

Job description

Position Summary

Michigan State University (MSU) is seeking an experienced individual with the education, skills, and experience to serve as a Supported Programs Analyst within the Office of the Registrar.  The Office of the Registrar is an academic support unit reporting to the Associate Provost for Academic Services and Enrollment Management.  The department serves as the steward of student data and the Student Information System (SIS), and is committed to enhancing a culture of high performance and improving the student experience.  The analyst will provide support to team members within and outside the Office of the Registrar, including University project teams, integration partner teams, and technical and subject matter experts; establishes and develops relationships with stakeholders in order to maximize the potential benefits of process improvements and technology solutions; communicates and generates feedback from stakeholders about implementation of business functionality, and uses the feedback to deliver improved services.  The successful candidate will be able to support internal, cross-unit and institutional-wide initiatives; demonstrate project management experience by managing requirements throughout the project life-cycle; conduct business process analysis, establish a functional and technical vision for projects, and direct the management of those projects; develop and document processes and procedures; translate high-level visions into detailed level information and vice versa; present and discuss functional and technical information in a way that establishes rapport, persuades others, and gains understanding; evaluate the effectiveness of specific functional operations, and recommend organization changes; and serve as a resource person and/or recommend solutions to specific problems for administrators and university offices across the campus.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Business, Information Systems, or related field; one to three years of related and progressively more responsible or expansive experience in a unit or college-level or central office working in the supported programs area of research administration and/or one to three years of related and progressively more responsible or expansive experience working as a business analyst.

Desired Qualifications

An earned advanced degree, demonstrated strong analytical, reasoning, and problem solving skills; research skills to gather and analyze the necessary information to make recommendations; proficiency developing efficient and effective solutions to business or IT problems; excellent oral, written, and interpersonal communication skills; ability to work collaboratively in a team environment; ability to work under pressure and consistently meet deadlines; and ability to work with staff at all levels of the University.

Required Application Materials

Cover Letter


Special Instructions

This posting is one of two similar postings for a Supported Programs Analyst within the Office of the Registrar.  Please consider applying for both positions.

This is an off-date position funded for two years from date of hire, with possible extension contingent upon funding renewal.

Work Hours


Description of End Date

This is an off-dated position funded for 2 years from date of hire with possible extension contingent upon funding renewal.

(Bidding Eligibility ends 03/27/2018 at 11:55 PM)




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Job No:
Posted: 3/14/2018
Application Due: 3/27/2018
Work Type: