Associate Director Family Development Center

Job description

The Family Development Center (FDC) is a child care center and an observation, practicum and study site for university students. The FDC exists to provide quality, professional care and education for children, ages 1- 5 during the school year and 1- 11 during the summer, of UCCS students, staff, faculty, alumni, and the community at large.

The Associate Director supports the Director of the Family Development Center by providing leadership and supervision in several areas of the child care operations. Major areas of responsibility include: child care enrollment, program promotion, parent communication, and supervision of teachers to ensure that developmentally-appropriate early childhood practices are implemented in the classrooms (defined by the National Association for the Education of Young Children, or NAEYC). The Associate Director oversees the total operations of the FDC in the absence of the Director and the Program Development Director.

Job Duties:


  • Develops and oversees enrollment procedures.
  • Makes enrollment decisions that respect the needs of the children and the program, while maximizing revenues collected per enrollment.
  • Fills empty spaces as soon as possible.
  • Advises parents about enrollment procedures, policies, billing, and the educational program.
  • Communicates with prospective parents, provides program information and updates on acceptance and/or wait list status, and gives Center tours.
  • Oversees office communication regarding enrollment, ensuring that new family billing procedures are initiated and that teachers are provided with relevant information about new children, classroom transitions/promotions, and updated class lists.
  • Promotes the Center's programs on campus and within the community at large.


  • Oversees the total operation of the FDC in the absence of the Director and Program Development Director.
  • Opens the Center each morning.
  • In conjunction with the Director and the Director of Program Development, handle the resolution of day-to-day situations and problems that arise within classrooms, center operations, staffing challenges and parent interactions.
  • Assists with the management of staff scheduling. Manages the day-to-day scheduling concerns, by ensuring coverage for teachers' breaks and finding substitutes when staff are absent.
  • Supports the Director and Director of Program Development in the Accreditation process.
  • Guarantees professional and community growth by attending and facilitating staff meetings and trainings, attending professional conferences, and participating in FDC parent/school activities. Completes the training hours and college credits required for directors by State Child Care Regulations, and maintains Director-qualified status.
  • Administers the Center's participation in campus and community events.


  • Manages day-to-day parent communications as needed throughout the Center.
  • Calls parents, or facilitates parent-teacher meetings, when teachers request assistance with communications.
  • Disseminates information to parents, and determines the content of the central parent bulletin boards.
  • Coordinates teachers' monthly distribution of classroom newsletters.
  • Promotes the FDC's image as a high-quality early childhood education center. Oversees the maintenance and image of the FDC's public areas, including hallways, observation rooms, library, bulletin boards, and reception displays.
  • Oversees children's health issues, including acting as a liaison with the school nurse and communicating any health issues to parents. Assesses the health status of children and determines when a parent should be called to pick up or take child for medical attention. Manages the coordination of care for children with allergies and other special medical needs.
  • Develops and organizes special parent and children's events, including but not limited to: Fall Festival, Week of the Young Child, hearing screenings, children's photo sessions, and classroom parent events. Makes use of university and community resources.
  • Develops and maintains effective working relationships with parents, children, staff, and community by communicating and collaborating with others, demonstrating willingness to give and receive constructive feedback, resolving issues and problems as they arise, and contributing to positive morale and motivation. Works to build a collaborative and constructive team environment within the school, focused on achieving the Center's goals and mission.
  • Maintains professional conduct in all interactions with parents, staff, children, university departments, and the community. Maintains confidentiality regarding children, families and employee information. Verbal information provided by staff and parents is shared with other staff members only when relevant and necessary to effective job performance.
  • Demonstrated commitment to and ability to work within a collaborative, multi-cultural University environment.
  • Reports all child abuse or suspected abuse or neglect to the Colorado Department of Human Services.
  • Uphold the Family Development Center and the University of Colorado at Colorado Springs policy of equal opportunity in education and employment. In pursuance of this policy, no campus department, unit, discipline or employee shall discriminate against an individual or group on the basis of race, ethnicity, religion, sex, age, national origin, ability or veteran status.


  • Supervises toddler teachers (7 Lead Teachers positions) in the implementation of developmentally-appropriate care and education. Monitors, evaluates, advises and counsels teachers. Ensures that all licensing and regulatory requirements and standards for quality early childhood programs are met (quality standards defined in accreditation criteria). Completes and signs performance evaluations as supervisor.
  • Coordinates, oversees and recommends the hire of professional toddler staff.
  • Provides oversight and support of the practicum students in the Nursing Program.
  • Work with student employees to help them understand the responsibilities of their positions.

Job Competencies:

  • Sound understanding of developmentally appropriate practice as defined by the National Association for the Education of Young Children (NAEYC), including broad understanding of children's social-emotional and brain development.
  • Knowledge of Colorado Child Care Regulations and national accreditation standards (NAEYC, NECPA).
  • Strong interpersonal skills.
  • Ability to effectively supervise and mentor others.
  • Extremely proficient in navigating difficult parent/employee conversations, balancing empathy and assertiveness.
  • Ability to relate to diverse individuals within the community.
  • Leadership skills.
  • Effective oral and written communication.
  • Planning and organizational skills.
  • Ability to multi-process and manage many competing time demands.
  • Familiarity with computer applications such as email and Microsoft Office.
  • Knowledge of university and policies and procedures.

Annual Salary Range: $48,000-$52,000

For the purposes of FLSA, this position has been determined to be exempt from (not eligible for) overtime under FLSA.

The University of Colorado, Colorado Springs offers a full benefits package. Information on university benefits programs, including eligibility, is located at

The University of Colorado is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.


Minimum Requirements:
  • Must meet State of Colorado requirements for the Director of a large child care center (see Colorado Child Care Regulations).
  • Bachelor's degree from an accredited institution of higher education preferably in Early Childhood Education, but with a minimum of 24 credit hours in early childhood education.
  • Two year's experience as a Director or Assistant Director of a large child care center or preschool with responsibilities for enrollment, marketing, event organizing, family communication, supervision and evaluation of staff.
  • Minimum of one year (but three years preferred) of lead teacher experience, working directly with children up to age six, including responsibility for planning and implementing a developmentally-appropriate curriculum in the classroom.

Preferred Requirements:
  • Three years of lead teacher experience, working directly with children up to age six, including responsibility for planning and implementing a developmentally-appropriate curriculum in the classroom.

Special Instructions to Applicants:• Applications submitted by February 9, 2018 will receive full consideration. • Applications submitted through email or surface mail will not be considered. Please apply at • Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. • To be submitted with application: 1. Cover Letter, Resume, and References. 2. Transcripts of all coursework. Unofficial copies acceptable for application, but will be required to submit official copies upon hire. 3. A current Official Large Center Director Qualification Letter issued by the Division of Early Learning and Care, Colorado Department of Human Services, should be submitted along with application documents.

***NOTE, if the candidate does not already have #3, s/he will be required to apply and obtain a Colorado Director Qualification Letter before the first day of employment. It is the candidate's responsibility to assure s/he is able to provide all of the documentation on time and that s/he meets all of the requirements, which can be found here: In addition, in order to meet accreditation standards, hours of work experience as a Lead Teacher to meet NECPA Director Qualifications, must be able to be documented through letter(s) from employer(s), and must be provided before the first day of employment.

Application Materials Required:Cover Letter, Resume/CV, List of References, Unofficial transcript(s), Additional Attachments - Refer to Application Materials Instructions Below

Application Materials Instructions:Attach statement of how you meet director qualifications.

Job Category: Business Services

Primary Location: Colorado Springs

Department: C0001 -- Colorado Springs Campus - 40130 - SSVC-Family Development Center

Schedule: Full-time

Posting Date: Jan 12, 2018

Closing Date: Ongoing

Posting Contact Name: Jody Nelson

Posting Contact Email: [email protected]

Position Number: 00415303





Diversity Profile: University



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Job No:
Posted: 3/14/2018
Application Due: 5/8/2018
Work Type: