Manager, Retail & Wholesale Operations

Job description

Requisition # 2018-8375
Department Art Museum
Category Arts and Museum Administration
Full-Time / Part-Time Full-Time
Application Deadline


The Princeton University Art Museum, one of the nation's preeminent cultural institutions in an academic setting, seeks applications for the position of Manager of Retail and Wholesale Operations.

With collecting origins dating to the 1750s, the Princeton University Art Museum is one of the finest art museums in the country. Formally established in 1882, its collections feature about 100,000 works of art ranging from ancient to contemporary art and spanning the globe. Its collections of Chinese painting, the art of the ancient Americas, and photography are widely regarded as being among the world's richest. A private institution serving the public good, the Museum is committed to serving the University, local and regional communities, and beyond through a dynamic program of temporary exhibitions, new scholarship, and innovative programming. By collaborating with experts across many disciplines, fostering sustained study of original works of art, and uniting scholarship with broad accessibility, the Museum contributes to the development of critical thinking and visual literacy at Princeton University and enhances the civic fabric of our nation.

To learn more about the Princeton University Art Museum, please visit


The successful candidate will be responsible for all aspects of running and maintaining the Princeton University Art Museum's retail and wholesale business, including operating its Museum Store in advancement of the Museum's mission. This includes sourcing, buying, and displaying products; product development; planning and ensuring creation of all Store-related print and online marketing; managing the Museum's mail order business for publications; staffing; developing and monitoring a budget that includes paying for salaries of all Store staff; maintaining financial and inventory records; maintaining and enriching an online retail presence; and maintaining a point-of-sale system. They will be a creative and self-motivated individual with a team-based approach and a strong attention to detail. Primary responsibilities include:

  • Managing regular, student, and intern staff, including assurance of visitor services and customer relations efforts
  • Execution of all store operations
  • Performing all buying and product development, including a special emphasis on artisan-designed product and developing and maintaining relationships with artisans
  • Planning and ensuring creation of all store-related print and online marketing, public relations and community outreach events
  • Planning for growth of the Museum Store, including the possibility of a larger venue or multiple venues
  • Administering Retail Pro Inventory Control, Point of Sale (POS), and Merchandising database system along with all related financial functions and responsibilities
  • Special projects as needed


Essential Qualifications:

  • Bachelor's degree
  • 4-6 years experience in high-end retail operations in a time-intense environment with supervisory experience and responsibility for procurement including bidding, evaluation and quality control, product security and transport and experience with multiple sites and on-line retail operations.
  • Strong business experience in fiscal management, accounting fundamentals, relevant tax and business practices, profit and loss statements, long-range business plans and forecasting, and command of specialized retail mathematical planning such as stock and sales plans and open to buy calculations.
  • Extensive product knowledge and broad experience of product development, with high level of understanding of production values in many classifications of merchandise from print publications to textiles to glassblowing.
  • Demonstration of best retail practices from store design and fixturing to POS systems to trends in home and consumer goods.
  • Extensive marketing and advertising experience in multimedia formats including print, web, and social media.
  • High degree of organization, self-motivation, and attention to detail, including ability to juggle complex and multiple business priorities.
  • Excellent oral, written, and interpersonal skills with the ability to motivate a team of staff effectively, as well as interacting with a diverse business population with specialized needs and with the public.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Salary Grade

ADM, 040

Standard Weekly Hours


Eligible for Overtime


Benefits Eligible


Essential Services Personnel (see policy for detail)


Physical Capacity Exam Required


Valid Driver's License Required


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Job No:
Posted: 3/14/2018
Application Due: 4/11/2018
Work Type: