Advancement Services Assistant

60625, Chicago
Mar 13, 2018
Institution Type
Four-Year Institution

Department:      Office of Advancement

Reports To:       Advancement Services Manager

Position Summary:  Perform the gift processing function for the Office of Advancement & Alumni Relations by implementing a variety of tasks using North Park’s fundraising database, The Raiser’s Edge.

Essential Responsibilities:

  • Develop expertise in the database system by entering donor gifts, monthly employee giving, pledges, pledge reminders and scheduled pledge installments.
  • Process donations received by mail and prepare gift batches.
  • Download and process online gifts and event registrations.
  • Generate receipts, letters acknowledging gifts, and notification letters for memorial and matching gifts. 
  • Produce, sort, and distribute all letters to appropriate parties for review and signature.
  • Enter pledge, recurring gift, and payroll deduction gift records.
  • Create daily gift reports and business office reports and distribute accordingly.
  • Create per gift batch and/or monthly gift reports for Viking Club, Global Partnerships, Seminary, Center for World Christian Studies, and School of Business and Nonprofit Management, and other campus partners as requested.
  • Edit and customize system thank you letters as needed to acknowledge donor’s gift.
  • Maintain an organized system of customized thank you letters in the database, assist in template edit/update process.
  • Implement the matching gift process.  Work directly with matching gift companies and donors to record and process matching gift activity.
  • Work with the University Student Financial Aid office to process and receipt scholarship and financial aid donations.
  • Work with the University Business Office to reconcile gift and fund records.
  • Assist Advancement Services Manager with database queries and reports as requested.
  • Inform other department staff as needed regarding donor communication needs.
  • Provide giving summaries and memorial/tribute summaries on request to department staff and memorial/tribute contacts.
  • Serve as back up for Advancement Assistant in creating and updating donor records as well as desk and phone coverage.
  • Observes and supports established practices and cultures in the office; develops a thorough understanding of the unique culture of North Park University and its constituencies.

Essential Qualifications:

  • Experience with database systems required; The Raiser’s Edge experience preferred.
  • Strong computer aptitude and experience with MS Office, especially Word, Excel, and Outlook.
  • Ability to problem-solve.
  • Detail-oriented, diligent, dependable, and inquisitive.
  • Ability to maintain a consistent pace in ongoing work routines.
  • Ability and commitment to maintain the confidentiality of donor records and correspondence.
  • Flexibility in work schedule to meet occasional demands of peak workloads (end of June) and availability to work between the Christmas and New Year’s holidays.
  • Personal commitment to and appreciation for North Park's mission of Christian higher education.
  • Ability to act as positive, cooperative member of advancement team.

Other Desirable Qualifications:

  • Bachelor’s degree

NOTE: Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.

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