Specialist, Accessibility Services

Salt Lake City, UT
Mar 13, 2018
Institution Type
Four-Year Institution
Specialist, Accessibility Services

This position is responsible to provide assistance and services to students with disabilities seeking accommodations under the ADA. Provides direct assistance to current students as well as consultation to WGU personnel, external agencies and prospective students. #PJ #AA *LI-AB-EG

Essential Functions and Responsibilities

  • Respond to inquiries about ADA services and eligibility, provide information to current and prospective students, university faculty and staff, and external agencies
  • Meet with students who are requesting services to gather information about their specific disabilities, needs, and accommodation requests
  • Assist individuals in understanding how ADA applies to their situation
  • Understand and clearly communicate WGU processes and policies
  • Verify eligibility for ADA services by an interactive process, including reviewing disability documentation from educational institutions, psychologists, psychiatrists, and other medical providers
  • Determine reasonable accommodations, generate and provide letters of accommodation to students
  • Research and resolve issues with approved accommodations
  • Maintain student ADA files, including medical documentation, accommodation letters and correspondence regarding ADA services
  • Maintain confidentiality regarding student health information
  • Provide timely responses to all student inquiries and accommodation requests
  • Provide ongoing consultation and assistance to faculty and staff who are working with students with disabilities
  • Provide counsel for students with disabilities to assist them in meeting educational goals and promote independence and self-advocacy
  • Assist in the research of assistive technologies and resources
  • Serve as a member of the ADA committee

  • Exemplary communication and interpersonal skills to unify ADA efforts among staff and students
  • Ability to work with a wide variety of student issues and maintain student confidentiality
  • Moderate to expert skill level with Microsoft Office Suite
  • Ability to articulate university policies and requirements
  • Ability to manage and organize multiple priorities in a fast-paced, dynamic, online environment
  • Knowledge of training principles and techniques; ability to present training materials
  • Understand and abide by nondiscrimination and equal access laws including the Americans with Disabilities Act and Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities

  • Bachelor’s degree
  • Minimum 5 years in student affairs or disability services experience in a higher education setting

Preferred Experience

  • Master’s degree
  • Experience with ADA law preferred
  • Experience with online and/or competency based learners
  • Two or more years university level disability services experience

WORK FROM HOME, United States