The administrative coordinator supports the Academic Programs Department and the academic vice president of the Teachers College. The administrative coordinator is responsible for the efficient operation of the department, including supporting department employees with operational needs and creating positive working relationships throughout WGU. This person also assembles highly confidential and sensitive information. The administrative coordinator documents and communicates needs and next steps to the department and management in order to maintain department operations.
- Represents the vice president to internal and external audiences
- Assists the vice president with meeting preparation, follow-up, making travel arrangements, calendar management, and expense reports
- Supports and participates in department leadership meetings, assisting in establishing goals, strategy, and execution of plans
- Coordinates communications and meetings internally with cross-functional leaders, and externally with business individuals
- Prepares meeting materials for departmental meetings and other external sessions
- Assesses inquiries directed to the vice president, determines the appropriate course of action, and delegates to the appropriate individual to manage
- Ensures inquiries are addressed properly, efficiently and judiciously, monitors progress until resolved
- Assists department staff as needed by providing support, acting as a liaison or source of information for employees, and assisting in problem solving
- Develops and edits internal and external communications
- Facilitates events that encourage comradery and positive interactions with employees, establishing and maintaining effective working relationships within the department
- Arranges necessary accommodations for meetings, including meeting space and meals
- Fulfills other duties as assigned
- Ability to work with confidential information and to apply maturity and discretion in daily operational role
- Ability to work strategically and collaboratively across departments
- Effective, versatile and action oriented
- Efficient – organized with great attention to detail and follow-through
- Ability to work active to-do list ensuring tasks are completed in a timely and thorough/complete manner
- Strong written and verbal communication skills – ability to articulate concepts and ideas effectively with minimal guidance
- Experience with reviewing and responding to correspondence
- Proficiency in creating presentations, working on spreadsheets
- Proficient in the use of Microsoft Office Suite
- Excellent time management skills, and ability to work flexible hours when needed
- Ability to prioritize assignments, and work on multiple deadline-driven priorities
- Ability to exhibit good judgement under pressure
Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.
- Bachelor’s degree preferred
Salt Lake City, Utah, United States