System Support Analyst


San Marcos, TX

Texas State University

System Support Analyst


Job Number: 2018285

Location: San Marcos

Department: Office of Financial Aid and Scholarships

Recruitment Type: Open to All

Job Type: Full-Time

Monthly Salary: $3,829.00

Job Category: Exempt

Required Qualifications:
  • Knowledge of SQL or PL/SQL
  • Testing Experience (e.g., system updates)
  • Problem Solving Experience
  • Attention to Detail
  • Financial Aid Experience

    Preferred Qualifications:
  • Bachelor's Degree
  • Analytical Skills
  • Proficient Writing Queries in SQL or PL/SQL
  • Problem-Solving Skills
  • Ellucian/Banner Systems Support/Maintenance Experience
  • Knowledge of Banner Population Selection
  • Highly Effective Communication Skills (including presentations/training)
  • Interpersonal Skills
  • Experience Working with UC4/AppWorx
  • Organization Skills
  • Demonstrated Initiative
  • Ability to Work Under Pressure

    Job Description:
    Financial Aid and Scholarships at Texas State University seeks a systems support analyst and financial aid professional to maintain and enhance the Ellucian/Banner-Financial Aid system.
    Reporting to the Systems Support Analyst Supervisor of Financial Aid and Scholarships, the Systems Support Analyst is responsible for the day-to-day operations of Ellucian/Banner-Financial Aid and other related IT systems within Financial Aid and Scholarships. In addition, this position is charged with providing analysis of future system business needs, effectively developing and executing a plan to implement system enhancements, performing quality control measures to address system compliance, and ensuring data integrity. The Systems Support Analyst is also responsible for developing queries (using Ellucian/Banner rules, SQL, and PL/SQL), providing system data and related reports, as well as conducting job-related research

    Job Duties:
    The Systems Support Analyst will work collaboratively with financial aid staff, IT staff, and other departments to maintain the financial aid processes in the Ellucian/Banner system. This position is responsible for the design, coding, testing, implementation, maintenance, and support of software and reports. The Systems Support Analyst must also keep abreast of all pertinent Ellucian/Banner and related IT system updates, as well as federal and state aid regulatory changes, to ensure compliance, excellent customer service, and business efficiency

    Additional Information to Applicants:
    Occasional overnight travel and work beyond normal 8-5 business hours may be required during peak business periods

    Job Open Date: 03/09/2018

    Job Close Date: 3/23/2018

    Open Until Filled: No

    Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday

    Normal Work Hours Start: 8:00AM

    Normal Work Hours End: 5:00PM

    Posting Notices:
    YOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A RESUME, COVER LETTER AND LETTER OF RECOMMENDATION TO YOUR APPLICATION., YOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A LIST OF REFERENCES

    Legal and Required Notices:
    Texas State University, to the extent not in conflict with federal or state law, prohibits discrimination or harassment on the basis of race, color, national origin, age, sex, religion, disability, veterans' status, sexual orientation, gender identity or expression.


    Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.


    Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.


    Texas State University is a member of the Texas State University System. Texas State University is an EOE.


    Texas State is committed to increasing the number of women and minorities in administrative and professional positions

    For a detailed description of this position and to apply, visit jobs.hr.txstate.edu or call (512) 245-2557 or visit our office at 601 University Dr., J.C. Kellam Bldg., Suite 340.

    About Texas State and San Marcos:
    Texas State University is a emerging research institution located in the burgeoning Austin-San Antonio corridor and in the beautiful Texas Hill Country. It is the largest of eight campuses in the Texas State University System and one of the 75 largest universities in the country, with over 38,000 students and approximately 4,000 faculty and staff

    Texas State is located in San Marcos, a growing community of over 50,000 people located about half way between Austin and San Antonio. Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and pecan trees on the campus add to the charm of the university's picturesque setting. Our location on the banks of the San Marcos River provides outdoor recreational activities throughout the year.

    Employment with Texas State University is contingent upon a criminal history background check.

    Texas State University is a tobacco free campus.

    Texas State University is an EOE and a member of the Texas State University System.

    Related links:
    Apply Online at Texas State University
    Texas State University main webpage
    Summary of Benefits
    Texas State University Human Resources
    San Marcos, Texas Chamber of Commerce


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