Posting Number: R0000998
Location: Salem Campus
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Position Summary:Area Coordinator will assume responsibility for the overall operation of one to seven residence halls or apartment buildings (280-390 students) and a functional area such as coordination of the First-Year Commons, Living-Learning Communities, student-staff recruitment, selection, training, and evaluations with RHA advising, or campus-wide programming. Provide direction to build communities that are promote academic success and are culturally rich, socially robust, and inclusive. Assist in the development of residential procedures and programs that support the mission a liberal arts education. Assist with conference functions over the summer.
The duties and responsibilities of this position include, but are not limited to, the following functions, which are not listed in any particular order of significance:
Provides leadership for staff and students in developing communities which:
- support students' personal, academic, and social development,
- respect the rights of others and promote multicultural understanding and consideration of individual needs in a group living environment,
- promote responsible citizenship and development of leadership and personal life skills.
Maintains visibility in the community by regularly interacting with residents, attending programs, visiting staff and residents in their rooms, and eating meals in the campus dining facility, etc.
Advises hall councils and assists in the development of the concepts of self-governance and community participation. Meets regularly with student leaders.
Supervises eight to eighteen Resident Advisors and indirectly assists in supervising the remaining Housing student staff. Meets weekly with student staff as a group and at least bi-weekly with individual staff members. Provides on-going feedback to student staff.
Provides the resources, guidance, and support necessary for staff to be successful in their positions. Provides for on-going staff development opportunities for staff.
Establish a sense of unity and teamwork among the staff members. Provides team-building opportunities to promote good staff relations.
Confronts inadequate performance and, when necessary, terminates the appointment of any student staff member (in cooperation with the Director of Housing and Conferences.)
Along with residents and other staff, develops and implements regular educational, social, and recreational programs and activities tied back to department goals. Promotes student-faculty contacts. Coordinates the programming within the complex and across campus.
Supports staff in programming efforts through training, attendance, resources, and guidance.
Advising and Referral of Students
Be available, approachable and responsive to students. Advises and refers individual students and groups regarding personal and academic needs and University/Housing procedures.
Mediates conflicts between students or staff as necessary.
Promotes student rights and responsibilities through the fair and consistent administration of the University code of conduct, policies, and procedures.
Serves as Hearing officer for assigned area. Includes conducting Administrative Hearings and writing related conduct letters. Serves as advisor to a conduct board.
Oversees student staff responsibilities in communication of community expectations of students and response to behavioral issues.
General Program Administration
Coordinates, in conjunction with other Area Coordinators, a special assignment during the academic year such as advising the Residential Hall Association, Living-Learning Communities, staff selection, and/or staff training.
Communicates departmental needs and instructions to staff and students. Solicits staff and student input in decision making, as appropriate. Facilitates effective communication between all staff and students.
Keeps supervisor informed regarding hall activities, staff efforts, and student concerns. Updates staff on administrative issues that are relevant to residents - safety, assignments, maintenance, housekeeping, etc.
Shares responsibility with other live-in administrative staff for responding to medical, safety, and security emergency needs and to students experiencing personal crises after hours. Works with and refers to appropriate campus services. Along with other live-in administrative staff, provides on-call coverage when any residential facility is occupied.
Executes assigned administrative tasks thoroughly and promptly.
Coordinates area staff efforts to achieve departmental goals and administrative tasks in a timely manner.
Maintains harmonious working relationships with students, faculty and other University staff.
Implements procedures outlined in Housing and Conferences staff manual. Along with other professional staff, updates the manual.
Attends weekly staff meetings with other Housing and Conferences professional staff. Meets weekly with supervisor.
Effectively manages financial accounts. Disperses departmental monies responsibly and prudently.
Safeguards the confidentiality of discussions with students and of departmental administration by exercising discretion in communication and handling of all confidential information and materials.
Additional Responsibilities of the Area Coordinator
Assists in overall administration of the housing program. Assists in development and evaluation of departmental policies, procedures, and goals.
In cooperation with the Director of Housing, develops and presents student staff training sessions and other developmental meetings for the student staff.
Orients incoming Willamette and Tokyo International University of America students to the hall and campus. Provides programs and activities which supports cross-cultural understanding.
Educates staff and residents on safety and security concerns and appropriate emergency response procedures.
Reports unsafe conditions, damage and other facilities issues to appropriate University staff.
Represents Residence Life on University committees as needed. Provides leadership for committees and/or special projects as determined.
Provide accurate accounting of budgetary assignments.
Assumes other duties as assigned by the Director of Housing.JOB SCOPE
Work involves a variety of duties and responsibilities in administration of the Residence Life program. Because primary functions of the position include programming, advising student groups and to responding to student emergencies after normal working hours, it is a live-in position requiring significant evening and weekend availability. The position requires a high degree of interpersonal and communication skills for most areas of responsibility (supervision of staff, advising students, crisis intervention, and conduct hearings). The position also requires use of master keys and access to confidential information regarding students. As most work is performed indoors, incumbent has minimal exposure to hazards or adverse environmental conditions. However, special activities may require incumbent to operate outdoors and experience inclement conditions. Supervises several student staff members.QUALIFICATION STANDARDS
- A Bachelor's degree is required; a Master's degree in Student Personnel or related discipline is preferred.
- One year of residential staff experience is required; two years residential staff experience is preferred. Experience with residential commons/colleges or First Year Experience is preferred.
- Possess a sound background in student/human development theory. Ability to articulate philosophy of residential life programs. Committed to expanding knowledge and understanding of student development and social awareness issues (e.g. alcohol and other drugs, sexual harassment and assault, gender issues, international and multicultural issues, eating disorders, mental health, etc.)
- Demonstrates a commitment to diversity and an ability to work effectively with individuals and groups from a variety of identities, cultures and backgrounds.
- Commitment to social justice, inclusion and equity with experience in providing support and advocacy for diverse communities (includes but not limited to race, ethnicity, sexual orientation, ability, gender, gender identity, gender expression, and socioeconomic status.)
- Ability to communicate effectively in English. Ability to articulate ideas clearly and concisely. Ability to model open, direct, and honest communication. Possess well-developed assertion and confrontation skills.
- Possess interpersonal and counseling skills. Possess excellent basic helping skills and displays empathy and regard for other's concerns. Ability to demonstrate sensitively to the diversity of individuals' needs, backgrounds, life and work styles. Ability to practice a developmental approach to behavioral problems. Ability to develop strong rapport.
- Ability to successfully facilitate student groups of various sizes. Teach students and staff skills necessary to be effective leaders. Provides guidance to group leaders and coordinates efforts of group's members. Generates enthusiasm and motivates members to achieve group goals. Encourages and considers different points of view.
- Ability to develop and maintain a staff team. Ability to coordinate staff efforts so that departmental goals are met efficiently. Ability to motivate staff members to excel in their job responsibilities. Ability to provide support while holding staff accountable.
- Ability to function competently under pressure and effectively diffuses crisis situations. Ability to demonstrate sound judgment.
- Ability to manage time and tasks to accomplish responsibilities in a timely manner. Ability to work independently as well as accept direction.
- Ability to pay attention to details and to track operational processes key to housing on a university campus, including but not limited to, facility and maintenance issues, contractual language, and administrative processes.
- Ability to advise students in programming and present needed recreational, social or educational programs. Ability to be an effective designer and presenter of programs.
- Desirable training in any specialized areas pertinent to higher education (e.g. leadership development, alcohol education, multicultural education, community service, counseling, etc.).
This position is subject to a criminal conviction record check.
You will need to upload the following two documents as part of your application materials in the "My Experience" section:
- Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
- Current Resume
Incomplete applications will not be considered.
Apply online at https://willamette.wd1.myworkdayjobs.com/en-US/willametteuniversityjobs/job/Salem-Campus/Area-Coordinator_R0000998
Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.