Service Technician I

Winston Salem, NC
Mar 10, 2018
Institution Type
Four-Year Institution
Service Technician I

*Cover letter is required with application.*

Summary: The Service Technician, working under direct supervision, assists with general and preventative maintenance service, as directed.

Essential Functions:

  • Assists with repairs to electrical systems, outlets and cords; assist with installations of motors and belts as needed; assist with responses to all electrical requests as needed; assist with preventative maintenance on electrical equipment as scheduled.
  • Stops overflowing and clogged toilets; unstops showers and sinks; assists with repairs to valves, gaskets and lines (i.e. water, sewer, steam, and condensate lines); assists with responses to all requests for plumbing service as directed; assists with performing preventative maintenance on pluming equipment as scheduled.
  • Assists with restarts of all types of industrial HVAC units; assist with repairs on window units; assist with monitoring HVAC chemical equipment; under supervision, changes filters and fan belts; opens HVAC drains; assist with response to all requests for HVAC; assist with the performance of preventative maintenance on HVAC equipment as scheduled.
  • Assists with carpentry repairs on doors, door hardware, windows, storm windows fabrication, walls, shelving, and other carpentry repairs as needed.
  • Assists with patching, caulking, priming, staining and painting ceilings, walls, doors, windows, and other items as needed.
  • Assists with the development and implementation of planned preventive maintenance schedules and activities to insure prolonged life and usefulness of operating equipment and facilities and to minimize breakdowns or failures of such equipment and facilities.
  • Ability to assist with the maintenance of all athletic facilities and structures, associated with heating, air conditioning, and related chillers, fans, pumps, motors, ducting, heat exchangers, electrical, and pneumatic control systems.
  • Assists in maintaining athletic maintenance equipment and workshop areas, as requested.
  • Assist with any necessary preparations of athletic facilities for practices and sports events.
  • Assists at athletic events, as assigned.

Other Functions:

  • Travels with sports teams as deemed necessary to perform duties at away games.
  • May be required to work beyond a 40-hour week for different sporting events.
  • Travels to training seminars for essential equipment, scoreboards, and HVAC.
  • Assists with coordination of athletic facility needs related to severe weather.
  • Is subject to recall after hours in the event of athletic facility emergencies, disasters or other special needs as directed by management.
  • Will be included in an on-call rotation.
  • Reports all matters of safety to the appropriate supervisor.
  • Participates in continuing education opportunities such as seminars, workshops, correspondence courses and trade shows.

Required Education, Knowledge, Skills, Abilities:

  • High school diploma. At least 3 years of experience in general maintenance of all trades (Electrical, plumbing, HVAC, carpentry, painting), or an equivalent combination of education and experience.
  • General knowledge of HVAC, electrical, carpentry, painting repairs and installation as needed.
  • Ability to work with gas heaters, boilers, and steam heat.
  • Proficiency in computer use and related software and other standard office equipment.
  • Ability to understand and follow specific instructions and procedures.
  • Ability to multi-task; excellent time management skills.
  • Ability to work positively with University employees, fellow staff members, and coaches.
  • Ability to learn to troubleshoot the Simplex Safety System.
  • Ability to learn to troubleshoot the Notifier Fire Alarm System.
  • Ability to learn troubleshooting HVAC system in all Athletic Facilities.
  • Ability to learn and perform maintenance on scoreboards for various sports facilities.
  • Ability to learn and perform as side line communication for football (Coach Comm) if deemed necessary.
  • Ability to read, understand, and abide by all safety policies and procedures.
  • Ability to work flexible schedule which may include nights and weekends.
  • Ability to meet the requirements of the University’s automobile insurance.


  • Responsible for own work.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Winston-Salem, North Carolina, United States



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