Instructional Assistant I, Learning Resources

Miami, FL
Mar 09, 2018
Institution Type
Community College

Job Title Instructional Assistant I, Learning Resources
Job ID 997187
Location Wolfson Campus
Full/Part Time Full-Time
Regular/Temporary Regular

Job Details

Job Family
STAFF - Support Non-Exempt (SNE)
$14.50 - $18.12
Learning Resources
Reports To
Closing Date
Open Until Filled
FLSA Status

Job Summary

The Instructional Assistant I supports the Learning Resources department and provides instructional support to users.

Duties & Responsibilities

  • Enforces, maintains and explains MDC and Learning Resources policies and procedures to users
  • Explains to users how to navigate the Learning Resources website, databases, and use basic research tools
  • Assists users at the service desk by circulating materials and answering questions both face-to-face and remotely (social media, chat, email)
  • Assists with a Learning Resources service function; such as, interlibrary loan, circulation, serials, and tutoring
  • Assists faculty and students with the basic use of the facility including hardware and software
  • Collaborates with faculty to maintain special collections or items for students; such as, reserves, circulation, room reservations, instructional appointments and anatomy models
  • Assists with student informational workshops and other educational activities for Learning Resources
  • Conducts routine maintenance, troubleshooting and the preparation of physical space including hardware and software
  • Assists in gathering data for statistical reports
  • Creates and maintains a schedule for student assistants and part-time staff
  • Assists with payroll for student assistants and part-time staff
  • Performs other duties as assigned

Minimum Requirements

  • One (1) year of college (30 credits) in related field and three (3) years of related work experience; or Associates degree in related field and two (2) years of related experience; or any equivalent combination of education and experience
  • All degrees must be from a reginally accredited institution
  • Knowledge of Microsoft Office, departmental software applications and basic research methodology
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Proficient verbal and written communication skills
  • Ability to write routine reports and correspondence
  • Ability to read and interpret documents and procedure manuals
  • Ability to perform standard equipment set-ups
  • Ability to multi-task and prioritize
  • Advanced ability to follow oral and written instructions
  • Ability to maintain effective interpersonal relations with students, faculty and administration
  • Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff
  • Ability to work a flexible schedule that may include evenings and weekends


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