Student Financial Aid Representative

Job description

Job ID: 42978

Full/Part Time: Full-Time

Regular/Temporary: Regular

Apply On Or Before: 02/13/2018


Office of Financial Aid


Responsible for providing counseling services on Student Financial Aid: Provides counseling and outreach to students, parents, university staff, and others on the Financial Aid processes and awards, via the information desk, telephone, email, and workshops.
Advises if additional information is necessary to facilitate the evaluating and awarding process. Analyzes and evaluates student financial aid data on file to determine if file is complete. Researches, corrects, and determines award amounts.


High school diploma/equivalency and two years of experience. (Note: or a combination of post-high school education and experience equal to two years.)
Customer/client service experience.
Computer experience to include Microsoft Office Suite or comparable software.
Ability to utilize problem solving skills.
Experience working with detailed information.
Excellent verbal and written communication skills.
Ability to establish and maintain effective working relationships.


Ability to prioritize, organize, and perform multiple work assignments simultaneously and meet project deadlines.
Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations.
Ability to interpret and apply related University policies, procedures, principles, and practices.
Previous experience working in an office setting and ability to work in a fast-paced environment.
Knowledge of financial aid resources available to students and skilled in public speaking.

Anticipated Salary Range

This position will be filled at the Annual Salary of $20,880.00.

Pay Plan

This is an USPS (University Support Personnel System) position.


Schedule is Monday - Friday, 8:00am - 5:00pm.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of the service members and veterans, will receive preference and priority in employment and are encouraged to apply for the positions being filled. For information on who may be eligible for Veterans' Preference, go to, or call FSU Human Resources at (850) 644-6034. IMPORTANT: In order to claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at:





Diversity Profile: University



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Job No:
Posted: 3/9/2018
Application Due: 3/15/2018
Work Type: