Sr. Programmer Analyst
Sr. Programmer Analyst
Posting Number: S01020
Hiring Minimum: $61,216
Typical hours per two week pay period: 38.75
Brief Position Summary:
The primary purpose of this position is to help provide robust legacy support for the Banner modules utilized by Middlebury College (Student, Student Financial Services, Payroll, Position Control, Benefits, Advancement).
This position will also provide consulting and analytical support for the team implementing Middlebury's next-generation ERP system.
Resolves production support issues (critical and non-critical) related to Banner INB or Banner SSB.
Makes emergency changes to Banner INB (scripts, job submissions) or Banner Self-Service to support critical business processes related to Position Control, Benefits, Payroll, Finance and Student Financial Services.
Utilizes knowledge of Middlebury technical stack and the software development life cycle (SDLC) to ensure offered solutions fit into ITS vision and direction while meeting client goals.
Ensure minimal disruption of delivery of services and minimal risk of data breaches by implementing industry best practices and meeting security and compliance guidelines.
Provides performance and capacity planning analysis; identifies, diagnoses and resolves bottlenecks and other sub-optimal activity.
Provide regular reports of application/system performance and activity to workgroup and ITS administration to assist in planning and assessment.
Perform other duties as assigned to assist the department in maintaining its mission and deliver required services.
Use ITS' Mission (http://www.middlebury.edu/offices/technology/its/mission), Vision and Strategic Direction (http://www.middlebury.edu/offices/technology/its/vision) as guiding principles to shape your activities and objectives.
Use ITS' Values (http://www.middlebury.edu/offices/technology/its/values) as guiding principles to shape how we work and conduct ourselves as a member of ITS.
Identify opportunities for professional development and continually seek to add value to Middlebury by enhancing your skills and expertise.
Must be able to effectively utilize Ellucian support, Ellucian SNOW and Ellucian ecommunities sites to research issues and download patch or upgrade documentation.
Must be able to effectively provide coordination between functional users and Ellucian staff on support issues or upgrade/patch requests.
Must be able to work cooperatively with other technical and functional users and accept direction from supervisors.
With members of work group and team(s) within ITS
With workgroup managers and key staff within ITS
With faculty, staff, students and other customers and partners of ITS
Performs other related duties as assigned.
Bachelor's degree in technology field or equivalent experience.
Extensive knowledge of the principles, design and implementation of Ellucian Banner INB data and processes.
Ability to apply best practices in business process improvement
Knowledge of best practices for testing and quality assurance.
Excellent SQL skills
Strong technical writing skills
Strong technical aptitude
Strong analytical skills
Strong written and verbal communication skills
Knowledge of generally accepted best practice project management skills
Familiar with best practice security protocols and safe computing practices.
10+ years of progressive experience with demonstrated success in supporting most or all of the following from the technical side: Banner Position Control, Payroll, Student Financial Services, Benefits, Finance, Student.
Experience in the design, implementation and hands-on management of substantial and complex IT applications, systems and infrastructure is desired.
Experience with or extensive knowledge of data integration techniques and technologies is desired.
5+ years experience working extensively with a variant of SQL is required.
Special Instructions to Applicants:
Offer is contingent upon successful completion of a criminal background check.
This is a four-year term position anticipated to end in 2022.
Applicants are requested to provide the names and contact information of 3 references, using the required additional document provided
To apply, visit: https://middlebury.peopleadmin.com/postings/16736
Middlebury is committed to hiring a diverse staff and faculty as we work to foster innovation in our curriculum and to provide a rich and varied educational experience to our increasingly diverse student body. EOE/Minorities/Females/Vet/Disability.