Student Services Officer

Mar 08, 2018
Institution Type
Four-Year Institution

Student Services Officer

Employee Type: CS-Classified Staff

Position Number: 39572

Work Location: Pullman

Summary of Duties:
The primary function of this position is to perform professional technical duties as part of a collection group that collects on student loans, student accounts and accounts receivable. The incumbent will perform complex duties associated with the fiscal and administrative management of the computerized Student Financial System Student Loan System (ECSI). Under general supervision, the incumbent will perform work requiring knowledge and experience specific to student loans, student accounts and accounts receivable. They will interact with and provide students, staff and the public with information and interpretation of federal, state and University policies and procedures. They will answer inquiries in person, on the telephone and compose written communications. Incumbent will establish and maintain records, files and statistical information using established methods.

Required Qualifications:
High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

Posting Open Date: 03/07/2018

Posting Close Date: 3/18/2018

Open Until Filled: No

To apply, visit

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.


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