Systems Analyst

60625, Chicago
Mar 09, 2018
Administrative Jobs
Technology, Analysts & Programming
Institution Type
Four-Year Institution

Department: Information Technology

Reports To: Associate Director of Information Technology

Position Summary: As part of the Information and Analysis group in Information Technology, the Systems Analyst is responsible for supporting administrative systems by providing technical support, training, and guidance to departments and end-users, as well as performing system administration, configuration, and programming tasks.

Responsibilities and Duties

  • Implement, document, test, and maintain administrative software solutions, including any assigned modules of Colleague from Ellucian, North Park’s ERP
  • Work with end user departments as primary technical support for assigned administrative systems and Colleague modules
  • Assist in documenting policies and procedures for IT and campus-wide
  • Work with vendor technical support to resolve issues beyond NPU's expertise
  • Research new technologies and provide insight into their usefulness within North Park’s current and future systems and workflows
  • Attend on-campus and off-campus training sessions, meetings, and conferences as directed and necessary for job performance and professional development

Qualifications and Skills

  • Bachelor’s Degree, preferably in technology or information management
  • Aptitude and experience with programming and scripting languages.
  • Ability to communicate effectively, via verbal and written methods, with both technical and non-technical personnel regarding information technology issues
  • Demonstrated aptitude for new technology, systems design, and programming
  • Ability to follow verbal and written instructions and work with minimal supervision
  • Willingness to occasionally work off-hours to maintain availability of critical systems
  • Personal commitment to North Park University’s mission of Christian higher education

Other Desired Qualifications

  • Previous experience in an academic environment with campus ERP systems, especially Colleague from Ellucian.

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