Computer Technician

Location
San Ramon, CA
Posted
Mar 08, 2018
Institution Type
Community College

 


Position Definition

To install, troubleshoot, maintain and operate computers for student and faculty use; to plan, organize, and coordinate the operations of computer center(s) for multiple departments; and to assist students, faculty and staff in using computers and peripheral equipment.


Position Title
Computer Technician

Location
San Ramon Campus

Posting Number
0001092

Salary
$3,943.00/month (first step)

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following:
Monitors computer software and hardware operating status; ensures that computers, terminals, printers, and other peripherals are in operating order; performs minor maintenance when necessary or arranges for repair of equipment; reports equipment problems or failures and provides necessary documentation.
Performs the installation, upgrade, and maintenance of software applications and suites; and ensures compliance with license agreements and copyright legislation.
Assists in, and/or provides training for students, staff and faculty in computer operations.
Documents events concerning computer systems or the computer center/network.
Serves as a technical resource person for equipment and hardware/software maintenance.
Maintains an accurate inventory of technical equipment, including system and software configurations and network addressing; orders supplies as necessary.
Initiates start up and shut down of systems and peripherals; performs system back-up on appropriate media; reloads paper and toner on printers; installs and configures hardware and software.
Monitors the budget; manages accounting systems used by various campus laboratories.
Attends conferences and seminars as required to stay current with changing technology.
Attends and participates in departmental meetings to stay current with campus and department policies.
Performs related duties as assigned.


Minimum Qualification-Education/Experience
EXPERIENCE AND TRAINING
Two (2) years of experience in providing operation and support to a variety of computer users, preferably in an educational environment, including hardware, software and operating system imaging.
EDUCATION/LICENSE OR CERTIFICATE
Possession of an Associate degree from an accredited college with major course work in computer science, business, or a related field, or the equivalent.


Minimum Qualification-Knowledge Of
Administration, use, and requirements of common computer operating systems and applications programs.
A wide variety of software used by various college programs.
Procedures of software and hardware configurations and optimization.
Internet connectivity protocol and applications.
Equipment and supply purchasing procedures and practices.
Principles and practices of technical supervision and training.


Minimum Qualification-Skill To
Skill/Ability to:
Troubleshoot and resolve technical issues with computers, projectors and other computing equipment.
Perform responsibilities independently, with a high level of good judgment.
Select, train, and evaluate student assistants and tutors.
Create operating system images consistent with campus standards; deploy images to target computers.
Perform standard preventative maintenance on computers, printers, and related peripherals.
Provide timely technical support and advice regarding operation, support and maintenance of college computer systems, and hardware and software purchases.
Train users in various computer systems and applications.
Understand technical manuals and instructions.
Follow District policies on purchasing software and hardware for computer labs.
Establish and maintain cooperative work relationships with those contacted in the performance of required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.


Minimum Qualification-Ability To
1. Three years experience supporting software, hardware, and related systems.

2. Experience providing technical support & troubleshooting computer-related issues and a proven methodology for diagnosing and resolving problems.

3. Experience providing training to end users.


Desirable Qualifications
1. Three years experience supporting software, hardware, and related systems.

2. Experience providing technical support & troubleshooting computer-related issues and a proven methodology for diagnosing and resolving problems.

3. Experience providing training to end users.


Special Instructions to Applicants
This is a full time, 40 hours/week position shared by the San Ramon & Pleasant Hill campuses of Diablo Valley College. The successful applicant will work Monday - Thursday, 32 hours per week at the SRC campus and report to the Pleasant Hill campus for an 8 hour shift on Fridays.

Note: New employees will be placed at the first step which is $4,923 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $5,997 per month is reached on the salary schedule.


Job Close Date:
04/04/2018

Open Until Filled
No

The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.

 

 

PI101525206