Program Manager - National Center for Supercomputing Applications (A1800145)

Job description

National Center for Supercomputing Applications
Program Manager

The National Center for Supercomputing Applications (NCSA) at the University of Illinois at Urbana-Champaign provides supercomputing and advanced digital resources for the nation's science enterprise. At NCSA, University of Illinois faculty, staff, students, and collaborators from around the globe use advanced digital resources to address research grand challenges for the benefit of science and society. NCSA has been advancing one third of the Fortune 50 for more than 30 years by bringing industry, researchers and students together to solve grand challenges at rapid speed and scale.

NCSA is currently seeking a Program Manager to to drive membership projects within the Center's Industry Program. The Program Manager's primary duties include driving membership projects to completion, monitoring the creation of new products & services, performing ongoing market research, tracking membership satisfaction, participating in NCSA meetings and measuring success. The incumbent must be aware of customer needs, competitors' offerings and membership's preferences. He or she will be involved in membership services from the initial stage all the way to completion stage, and will be responsible for project communication to the members.

NCSA is committed to increasing the diversity of the campus community. Candidates who have experience working with a diverse range of faculty, staff, and students, and who can contribute to the climate of inclusivity are encouraged to apply.

Key Responsibilities:

  • Understand, articulate, and capture NCSA Industry membership market problems and translate them into market requirements.
  • Research and recommend approaches to marketing and business development in order to drive growth.
  • Drive industry business by developing membership-right services that correspond with NCSA's strategic vision.
  • Generate market trends, membership insights and growth opportunities, and foster an idea-generation development environment.
  • Develop consumer and channel communication strategies for new service launches.
  • Understand the aspects of a member's business which applies to NCSA's services; apply that understanding to develop and recommend NCSA services to Industry partners.
  • Create and utilize requirements documents and business plans, and launch plans for NCSA Industry services.
  • Identify and support business development relationships, serving as the primary point-of contact for potential Industry partners. Build and maintain communication, respond to inquiries and resolve any issues that may arise with new business relationships.
  • Generate business cases for product extensions and product enhancements.
  • Review revenue on a monthly basis.
  • Safeguard industrial, vendor, product, and operational information, and ensure compliance with independent software vendor, industrial, and university legal requirements.
  • Manage interdisciplinary projects, including setting communication standards among interdisciplinary groups, establishing project goals, setting deadlines and coordinating / monitoring work flow.
  • Act on behalf of the Economic and Societal Impact (ESI) Directorate as requested: attend conferences and professional meetings as a representative of ESI.

Required Education, Training and Experience:
  • BA/BS degree in Computer Science, engineering or business related field required. Alternative degree fields may be considered/accepted if accompanied by equivalent experience (depending on nature and depth of experience as it relates to current NCSA technologies).
  • Minimum of 3 years' project or account management, preferably for technology-driven clientele.
  • Minimum of 1 year business-to-business (B2B) experience in a high-tech.

Preferred Experience:
  • Two or more years of relevant management, information technology or applied research experience within the public or private sector.
  • Proposal writing.
  • High-performance computing expertise or background

This is a regular academic professional position at NCSA and is an annually renewable, 12/12, 100%-time appointment with regular University benefits. Salary is commensurate with experience and start date will be as soon as possible after the close date of the search. Applicants must possess required education and experience by start date of position. Interviews may occur before the closing date; however, all applications received by the closing date will receive full consideration.

To apply, please create your candidate profile at and upload your cover letter and CV/resume by the close date (3/20/18). Contact information for three references must be included on the application (letters may also be uploaded or sent to the contact below). For full consideration, candidates must complete the application process by the above date. The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. For further information regarding our application procedures, you may visit or email [email protected].

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit To learn more about the University's commitment to diversity, please visit

College Name or Administrative Unit: Vice Chancellor for Research
Category: Academic Professional
Title: Program Manager - National Center for Supercomputing Applications (A1800145)
Open Date: 03/06/2018
Close Date: 03/20/2018
Organization Name: Supercomputing Applications





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Job No:
Posted: 3/7/2018
Application Due: 3/21/2018
Work Type: