Director - Human Resources
The Director - Human Resources is responsible for organizing, developing, implementing, and coordinating activities related to employee relations, staffing, human resources systems, student employment, talent management and human resources projects. The Director will work collaboratively with Human Resources colleagues to ensure the development and the application of existing and emerging programs and procedures to reduce administrative workload and increase programmatic effectiveness within the Human Resources function.
- Assists the Senior Director - Human Resources in overseeing the day to day administration, operations and activities of the Human Resources function.
- Manages Hyde Park employee relations for union and non-union staff on behalf of the CIA. Oversees employee disciplinary processes, ensuring that all progressive discipline is documented and properly maintained in employee files. Conducts investigations as required regarding employee conduct and behavior. Supports departments in the establishment of performance improvement plans for under-performing employees. Manages employee "for cause" termination processes in compliance with CIA standards. Acts in full compliance with all Title IX policies and procedures of the Institute.
- Oversees the recruitment and staffing functions of the department. Directs the staffing processes for all open positions. Ensures quality processes and procedures are in place with the goal of procuring the optimal new hires for each open position. Provides data and analytics in support of the functional activities of recruitment. Liaises with internal resources to the HR department to assist with staffing related needs.
- Manages the administration of all large-scale HR processes, including but not limited to annual performance appraisal and increase cycles, annual goal and objective setting, assigned wellness or employee events, and annual compliance notices.
- Manages comprehensive computer systems for human resources related data and system needs. Promotes proactive approaches using the company’s HR system to solve business needs/problems. Oversees the automation of HR processes wherever possible, and the communication / training of new functionality for HR staff and employees / management at large. Resolves system issues as they occur, ensuring a minimum disruption to the work of the department and the Institute. Ensures that reports are available from the system that meet all requirements for the department and the Institute, and that all reporting is accurate and complete.
- Oversees the CIA’s training and development programming, including programs that are designed to meet the short and long term needs of the Institute. Ensures that programming provides core competency, compliance and technical training to employees at all levels of the Institute, provides enrichment and excellence training to assist in the Institute operating at peak efficiency and effectiveness, and provides a focus on the development of future leaders and managers by nurturing talent from within.
- Provides support to Hyde Park department management personnel on matters pertaining to compensation practices, pay decisions, policy interpretation and performance management.
- Oversees the student employment administration for the Institute. Ensures that process is supported by all stakeholders, and the program is in compliance with all work study guidelines.
- Assists in the development and writing of Human Resources and CIA policies and procedures as required or assigned.
- Assists with the administration of benefit, compensation, leave of absence and worker's compensation programs, as required.
- Supports the administration of internal compliance audits and examinations.
- Provides project management for events and HR activities as required, including but not limited to annual employee survey administration, employee events and system enhancements. Deploys staff to assist in business processes throughout the fiscal year.
- Acts as the liaison to the payroll department.
- Oversees the administration and services of the Institute's relocation program for new employees or existing employee moves between campuses. Ensures all proper approvals are received and all paperwork is processed promptly, within spending guidelines.
- Manages the rewards and recognition programs for the CIA, including program development, administration and publicity.
- Partners with the Manager of Training and Development on employee engagement programming, including bi-annual employee survey administration, program development and other action items related to increasing employee engagement in the workplace.
- Any and all other duties as assigned.
- Bachelor’s degree in Human Resources, Business Administration or a related field, or significant work experience in lieu thereof.
- Five (5) years of progressive Human Resources experience; one (1) of which must have been in an employee relations capacity and one (1) of which must have been in a recruitment or staffing capacity.
- A minimum of one (1) year of experience supervising employees is required.
- Strong knowledge of employee relations and full cycle recruitment administration and practices, human resources systems, policies and procedures and human resources generalist activities.
- Strong knowledge of employment legislation required.
- Must have experience with an online HR system or recruitment system.
- Master's Degree preferred.
- PHR or SPHR designation preferred.
- Higher Education working experience preferred.
- Corporate experience in a multi-unit environment preferred.
- Experience working with the UltiPro HR System an asset.
- Knowledge of employment legislation for one or more of the states of New York, California, or Texas would be preferred
- Strong analytical, problem-solving and conceptual skills.
- Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously .
- Demonstrated ability to show a high level of service responsiveness to internal customers and effective partnership with human resource colleagues, as well as the ability to determine when situations require escalation or may be handled independently.
- Ability to effectively work within multi-disciplined work teams to respond to business needs.
- Ability to use sound judgment and discretion in handling sensitive human resources issues with confidentiality and discretion.
- Excellent written, verbal communication, and presentation skills required. Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills.
- Must have a proven, consistent track record showing the ability to work with all levels within an organization.
- Must display a high level of energy and self-motivation.
- Strong computer experience, which must include abilities to work effectively with HRIS systems and MS Office suite products, i.e. Word, Excel, PowerPoint. Advanced skills in Excel required
- Able to travel periodically to other CIA locations due to business needs.
- Must be available to work nights and weekends as required due to business needs.