Business Support Analyst (Information Systems Analyst 2), UCP 7

Job description

Job Title: Business Support Analyst (Information Systems Analyst 2), UCP 7
Job ID: 2018451
Location: Storrs Campus
Full/Part Time: Full-Time

Job Posting

The University of Connecticut (UConn) is proud to be a national "Top 20" public research institution. Our people are our most important asset in our continued pursuit of excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities but also an enriching work environment.

The University of Connecticut Finance Systems Office is seeking applications for a Business Support Analyst who will provide leadership in the support of the various systems utilized by the Finance Systems Team.


The selected candidate will support the financial processing components of the Kuali Financial System (KFS) including General Ledger, Labor Ledger, Chart of Accounts, Procurement, Accounts Receivable, Accounts Payable, Capital Assets, and Budget. In addition, this position will act as the liaison to business owners and coordinate activities to further develop and improve KFS, and other applications and business processes within the Finance Division. As part of the Finance Systems Team, the Business Support Analyst will work with various members of the University community including both operational and academic areas to understand and solve complex business problems. Working with Subject Matter Experts (SME's), the Business Support Analyst will provide end-user technical support as well as application testing. The candidate in this position will propose solutions, changes, and enhancements to the functionality of the financial ERP and other enterprise applications which meet the requirements of the University, match industry best practices, and observe sound financial principles. The Business Support Analyst will be responsible for the development of documentation including Functional Specifications, Operational Guides, Solution Analysis, etc. It is expected that this position will develop and enhance standard processes used by all Finance Systems staff and will mentor and guide other staff members in development of strong financial system documentation.

The Business Support Analyst will work independently with minimal supervision while coordinating their activities with other team members. The Business Support Analyst will be expected to apply a high degree of expertise and advanced knowledge of financial system management and accounting principles to implement business process improvements, coordinate activities between various constituents, and understand the requirements and needs of the University community. A wide degree of initiative and creativity is expected.


Bachelor's degree in computer or business related field or equivalent combination of training and experience. Demonstrated experience supporting a large financial ERP system or equivalent, providing end-user support, managing security, and troubleshooting application issues. Business/functional experience participating in and contributing to large scale Information Technology projects, implementations, upgrades and improvements. Experience with project management techniques and working with diverse groups in a project team setting. Excellent verbal and written communication skills. High level of leadership, motivation, initiative, independence, and responsibility. Ability to work with minimal supervision and direction.


Five (5) or more years' experience dedicated to Financial ERP support. Experience developing and executing SQL. Demonstrated understanding of the software development lifecycle (SDLC). Experience supporting banking processes such as Procurement Cards, Check Printing, ACH, and Payment Exchanges. Experience designing and troubleshooting integrations which utilize file transfers or webservices. Experience participating in or leading business process improvement and reengineering initiatives. Extensive knowledge in at least 2 of the following: Procurement, Accounts Payable, Accounts Receivable, Accounting, Capital Assets, Contracts and Grants, Travel and Entertainment, HR/Payroll. Work experience in Higher Education.


This is a full-time, permanent position. Salary will be commensurate with successful candidate's background and experience.


Interested candidates please apply online at UConn Jobs at, Staff Positions to submit a letter of application, resume, and contact information for three professional references. Please reference Search # 2018451. Screening will begin immediately. Employment is contingent upon the successful completion of a pre-employment criminal background check. (Search #2018451)

This job posting is scheduled to be removed at 11:59 p.m. Eastern time on March 27, 2018.

All employees are subject to adherence to the State Code of Ethics which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.





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Job No:
Posted: 3/7/2018
Application Due: 3/28/2018
Work Type: