Director of International Student Academic Success

Job description

The Office of Undergraduate Education Initiatives welcomes applications for a Director of International Student Academic Success. This position ensures that international undergraduate students at CU Boulder have the academic support necessary to succeed and graduate. Initially located in the Office of Undergraduate Education, and reporting to the Vice Provost and Associate Vice Chancellor for Undergraduate Education, this position is charged with creating faculty and student programs to promote student success and to develop a coalition among all units across campus that work with undergraduate international students. The position's responsibilities include: (1) providing academic support for faculty and staff who work with international students, (2) providing resources to improve the curricular success of international students (3) coordinating the academic services provided to international students by campus entities, and (4) collaborating with Institutional Research and the Assessment Coordinator for Academic Affairs to assess international student success.

Who we are:

The Division of Academic Affairs is responsible for meeting the academic mission of the University of Colorado Boulder to be a comprehensive graduate research university with selective admission standards, offering a comprehensive array of undergraduate, masters and doctoral degree programs. Our path in accomplishing this mission is articulated in the vision that the University of Colorado Boulder will become a leading model of the "new flagship university" of the 21st century-by redefining learning and discovery in a global context and setting new standards in education, research, scholarship, and creative work that will benefit Colorado and the world.

What your key responsibilities will be:

Faculty and Staff Support

  • Provide academic support for the University of Colorado Boulder faculty and staff to ensure the academic success of international students. This support includes developing and administering programs and providing resources to help faculty and staff provide excellent curricular support for international undergraduate students.
  • Create programs and materials such as workshops, forums, brochures, and discussion groups that help faculty, staff, and academic advisors support international students in their academic activities.
  • Hold consultations with academic departments and/or individual faculty in need of academic support teaching international students.
  • Partner with existing campus units to implement teaching interventions around language acquisition for international students.
  • Assist faculty in understanding and responding to issues of academic integrity, as well as helping the faculty communicate with international students and understand the diversity of academic backgrounds of the students in their classrooms.

Student Support
  • Provide resources by creating programs and resources for international students through orientation sessions, workshops, forums, brochures, and discussion groups to provide students with a foundation to understand U.S. academic culture, and how to maximize their success in the classroom.
  • Collaborate with ISSS as appropriate on international student programming relevant to academic success.
  • Interact with the international undergraduate student body, such as but not limited to attending social events (such as our international student coffee hour), and conducting surveys and town halls to better understand student perspectives and needs.

Coordination of Academic Services
  • Collaborate broadly across campus on an initiative to better coordinate academic services provided to our undergraduate international students.
  • Engage with International Student and Scholar Services (ISSS), the Office of Diversity, Equity, and Community Engagement (ODECE); the Program for Writing and Rhetoric (PWR); the International English Center; Student Affairs, Faculty Teaching Excellence Program; Graduate Teacher Program; and the Office of Admissions, optimizing their current activities and helping them strengthen overall student success.

  • Work with the Office of Data Analytics to develop and maintain up-to-date information on our international student population, including admission statistics, retention rates by year, probation and suspension rates, and enrollment patterns.
  • Utilize such data to develop, with the Assessment Coordinator for Academic Affairs, an overall student success strategy for our international student body and to assess the efficacy of new programs and initiatives focused on international student success.

What we can offer:

The salary range for this position is $70,000-$80,000.

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be collaborative. Be effective. Be strategic. Be Boulder.


What we require:
  • Master's degree in a relevant field
  • Minimum of five (5) years of progressively responsible professional experience teaching, advising, or delivering academic support programs to international college students
  • Strong evidence of culturally competent interpersonal skills
  • Track record of developing effective communication processes and building relationships at all levels of an organization
  • Demonstrated ability to engage in change management and engage stakeholders collaboratively in the process.

What you will need:
  • Energetic, creative, well-spoken, organized, and capable of functioning in an independent environment

What we'd like you to have:
  • PhD in a relevant field
  • At least seven (7) years of progressively responsible professional experience teaching, advising, or developing and delivering academic support programs to international undergraduate students
  • Experience working with faculty members in individual and group settings
  • Experience at a large public university

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

Special Instructions to Applicants:Please apply by March 28, 2018.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at [email protected]. All other job related inquiries should be directed to the posting contact for this posting.

Application Materials Required:Cover Letter, Resume/CV

Application Materials Instructions:To apply, please submit the following materials to this posting at

1. A current resume.

2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Please combine materials into one document and upload as titled: Last-First-12469.
Please do not upload references at this time.

Job Category: Student Services

Primary Location: Boulder

Department: B0001 -- Boulder Campus - 10036 - VCAA: Assoc VC Undergrad Educ

Schedule: Full-time

Posting Date: Mar 6, 2018

Closing Date: Mar 28, 2018, 10:59:00 PM

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: [email protected]

Position Number: 00743130





Diversity Profile: University



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Job No:
Posted: 3/7/2018
Application Due: 3/29/2018
Work Type: