JOB NO.: 104196-US
Work Type: Staff-Full Time
Department: FP&M/TRANS SERV/CONST & MAINT
Categories: Facilities, Skilled Trades, Maintenance, Transportation Services
Employment Class: University Staff-Ongoing
Position Vacancy ID: 104196
Working Title: Gate Technician
Official Title: FACILITIES MAINT SPEC(76101)
Hiring Department: A718330-FACILITIES PLNG AND MGMT/TRANS SERV/CONST & MAINT
Term: This is an Ongoing appointment
Under the general supervision of the Field Services Manager and in collaboration with the PARCS IT Manager and Booth Operations Manager. This position is responsible for the maintenance and successful operation of all gate system equipment. The incumbent must have the ability to learn operational and maintenance aspects of the gate systems. The incumbent will understand University parking policies and procedures and deal with the public in a friendly and courteous manner. The incumbent will work closely with fellow Transportation Services PARCS Gate Technicians and Information Technology staff.
Transportation Services provides transportation solutions for Faculty, Staff, Students, and Visitors at the University of Wisconsin-Madison including parking, carpooling, biking, bus programs, and other commuter solutions. Transportation Services manages over 13,000 parking stalls and all of the associated infrastructure. The gate systems are provided by two vendors and are utilized on campus and at the UW Hospital. The full system includes 53 lanes and 31 automated pay stations at 15 different garages, and processes several million parking transactions per year.
The gates system is a complex environment that includes unique hardware, vendor-supplied software, secure networking, customized industrialized computers, and other gate technologies. This environment allows entry and handles payment upon exit at the mixed-use facilities.
Due to heavy usage and climate conditions, maintenance and oversight of the equipment is critical. Hardware failures can lead to traffic back-ups, loss of revenue, and loss of important data. These systems are the foundation of Transportation Services' efforts to maximize revenue opportunities and fully utilize our current parking inventory.
The University of Wisconsin-Madison Transportation Services is committed to the highest standard of customer service, for its customers, fellow staff members and visitors. Staff will serve as a role model by practicing exemplary behavior when working with customers and fellow staff members.
5:30 am - 2:00 pm, Monday - Friday
Instructions to applicants:
Please click on the "Apply Now" button to start the application process.
Applicants will be asked to upload a resume and cover letter.
In your cover letter please describe the following:
1. Your experience with electronic systems, troubleshooting and repair solutions.
2. Your experience with mechanical equipment or gate equipment.
3. Your experience with record keeping.
4. Your ability to work outside in adverse weather conditions.
Additional Link: Full Position Details
NOTE: A Probationary Period will be Required
The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
Advertised: Mar 6 2018 Central Standard Time
Application Close: Mar 20 2018 11:55 PM Central Daylight Time