Financial Aid Advisor- Georgia Region
Job Description Summary
The Financial Aid Advisor is responsible for advising and assisting students and families with financing education by explaining appropriate funding options. The Advisor also awards financial aid ensuring full compliance with federal, state and university regulations.
***In addition to uploading resume, the following documents are required for consideration.***
2.Values Statement (see below)
3.Letter of Recommendation 1
4.Letter of Recommendation 2
Duties and Tasks:
- Perform all individual financial aid packaging functions in the Colleague Financial Aid Module as needed.
- Provide prospective and current students with the accurate information on the financial aid application process and financial aid options available including federal and state aid
- Communicate accurately and positively with students and internal customers face-to-face, via telephone and email.
- Interpret, apply and comply with university as well as federal, state and institutional regulations governing student financial aid; maintain current working knowledge of guidelines/regulations related to financial aid.
- Answer phone calls and emails promptly and courteously. Answer voicemail the same day the message is received.
- Demonstrate an ability to problem solve issues with students utilizing critical thinking skills.
- Provide exemplary customer service and remain student focused at all times.
- Support recruitment and retention efforts by collaborating across departments.
- Perform Georgia state aid processing including determining eligibility, awarding, reporting and reconciliation.
- Participates in special events and in evening and weekend work as needed.
- Complete formal presentations of financial aid information to students and staff
- Attend meetings and provide insight on departmental activity
- Maintain confidentiality of work related information and materials
- Performs other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Bachelor's degree from a regionally accredited college or university. Preferably in a related field
- Minimum five years work experience
- Minimum of two years financial aid experience.
- Require demonstrated experience in the field of financial aid.
- Experience with Georgia State Grant and Scholarship programs preferred
- Excellent interpersonal and communication skills
- Excellent writing composition skills
- Strong knowledge of federal and/or state aid regulations.
- Demonstrated critical thinking skills and ability to work collegially and collaboratively within a team, and able to react and adjust quickly to changing conditions.
- Ability to work some evenings and weekends as required
- Ability to commute to additional Saint Leo University locations in the greater Atlanta area as scheduled
The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.
Each year from 2012 to 2016, Saint Leo University was named one of Tampa Bay's Top Workplaces by the Tampa Bay Times .
The Top Workplaces in Tampa Bay program was created by the Tampa Bay Times and WorkplaceDynamics. The companies in this survey were ranked based on leadership, compensation and training, workplace flexibility, and diversity.
One of the Top-Ranked Universities in Florida
One of the top-ranked universities in Florida, Saint Leo is a Catholic, liberal arts school serving learners of all faiths.
We are traditional, but we are cutting edge
Established in 1889 by the Order of Saint Benedict of Florida, the university seeks balanced growth in mind, body and spirit for all members of our community. Saint Leo has grown from a peaceful campus in the rolling hills of Central Florida to an institution of international consequence-ranked one of the best regional universities in the South by U.S. News & World Report
Our Tampa-area campus remains committed as ever to student-centered liberal arts education, and is strengthened by the global reach of our regionally accredited online programs and Education Centers in seven states across the U.S., including on many military bases.
We are Catholic, but we are for everyone
Our determination to make higher education more accessible to all has made Saint Leo a world leader in redefining the 21st century university. Saint Leo now serves more than 16,000 students from 49 states and 86 countries-ranking us among the five largest Catholic higher education institutions in the United States. Saint Leo is also one of the nation's 10 leading providers of higher education to the U.S. military.
While we are proudly Catholic, we teach students not because they are Catholic, but because we are Catholic. And our faith compels us to imagine and contribute to a more socially just society.