Part-Time Information Specialist, Continuing Education
Job description
Job Title Part-Time Information Specialist, Continuing Education
Job ID 994700
Location InterAmerican Campus
Full/Part Time Part-Time
Regular/Temporary Temporary
Job Details
Job Family
STAFF - Support Staff
Grade
C1
Salary
$8.68 - $11.13
Department
Continuing Education & Professional Development
Reports To
Program Manager
Closing Date
Posted On An Ongoing Basis
FLSA Status
Non-Exempt
Job Summary
The Part-Time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education and Professional Development department.
Duties & Responsibilities
- Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
- Provides accurate information gleaned from the catalogs and C.E. department staff members
- Advises students regarding course requirements, books and/or materials, and testing pre-requisites
- Guides students through the registration and payment process
- Refers callers seeking more detailed information or advice to the appropriate department coordinator
- Accepts registration forms and fee payments
- Performs other duties as assigned
Minimum Requirements
- High School Diploma or GED
- Good customer service skills
- Bilingual English/Spanish preferred
- Knowledge of class offerings and all departments within Community Education
- Superior ability to learn program details
- Basic knowledge of College organization
- Ability to follow oral and written instructions
- Excellent interpersonal and communications skills
- Ability to project a positive image of the College and its programs
PI101469070