Part-Time Information Specialist, Continuing Education

Job Title Part-Time Information Specialist, Continuing Education
Job ID 994700
Location InterAmerican Campus
Full/Part Time Part-Time
Regular/Temporary Temporary


Job Details



Job Family
STAFF - Support Staff
Grade
C1
Salary
$8.68 - $11.13
Department
Continuing Education & Professional Development
Reports To
Program Manager
Closing Date
Posted On An Ongoing Basis
FLSA Status
Non-Exempt


Job Summary


The Part-Time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education and Professional Development department.


Duties & Responsibilities

• Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
• Provides accurate information gleaned from the catalogs and C.E. department staff members
• Advises students regarding course requirements, books and/or materials, and testing pre-requisites
• Guides students through the registration and payment process
• Refers callers seeking more detailed information or advice to the appropriate department coordinator
• Accepts registration forms and fee payments
• Performs other duties as assigned

Minimum Requirements

• High School Diploma or GED
• Good customer service skills
• Bilingual English/Spanish preferred
• Knowledge of class offerings and all departments within Community Education
• Superior ability to learn program details
• Basic knowledge of College organization
• Ability to follow oral and written instructions
• Excellent interpersonal and communications skills
• Ability to project a positive image of the College and its programs

PI101469070