Senior Administrative Assistant

Job description


Job Description Summary:

The George Washington University's Engineering Management and Systems Engineering (EMSE) programs are some of the largest and longest-running in the United States. They are a proud and ongoing part of the university's 130-year history of innovation in engineering.

The EMSE off-campus programs are recognized internationally as providing invaluable, relevant knowledge in the areas employers demand most, which helps create engineers who can lead effectively and think broadly about any challenge they face.
Reporting to the Director of EMSE Online and Off-Campus Programs office who also serves as the Director of SEAS Off-Campus and Professional Programs office, the Senior Administrative Assistant will assist with managing online and off-campus programs by supporting students enrolled in and faculty employed at off-campus sites and online.

Responsibilities Include:
Assists with managing student tuition billing; which includes working with Student Accounts to ensure that fees are removed appropriately; tracking tuition billing tracking for each semester based on class due dates & report; and communicating billing reminders and final suspension emails

Provides administrative and logistical support to the Graduate Education Center in Arlington (CEGA); which includes but is not limited to, maintaining GECA classroom reservations and calendar; monitoring and communicating GECA cyclical schedule; and scheduling and coordinating information sessions and advising sessions

Orders and maintains inventory related to the procurement of textbooks and e-books.

Performs general office duties such as maintaining student files and ordering office supplies, and responding to students, guest and faculty inquiries via email and in person.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

-Administrative experience, preferably in academia.
-Strong oral and written communication skills
-Proficiency with a personal computer and MS Office Suites.


Campus Location: Hampton, Virginia College/School/Department: School of Engineering and Applied Sciences (SEAS) Family Administration Sub-Family Administrative / Operations Stream Service and Support Level Level 3 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Monday through Friday 8:00 AM-4:30 PM Position Designation: Essential: Employees who perform functions that have been deemed essential to maintaining business or academic operations. Employees are generally expected to work from home during an event and may be asked to physically report to work. Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Internal Applicants Only? No Posting Number: S007049 Job Open Date: 03/05/2018 Job Close Date: 03/16/2018 If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Describe your experience providing customer service.
    (Open Ended Question)
  2. * Please describe how your experience meets the minimum qualifications for this position.
    (Open Ended Question)
  3. * Have you had experience working in higher education administration or in a University setting?
    • Yes
    • No
  4. * Please describe an event, job responsibility, or situation for which you were required to utilize one or more of the following skills: sensitivity, discretion, judgment, organizational skills or crisis management skills.
    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Names and Contact Information for References
Optional Documents
  1. Cover Letter

Documents needed to Apply
Required Documents
  1. Resume
  2. Names and Contact Information for References
Optional Documents
  1. Cover Letter





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 3/6/2018
Application Due: 3/17/2018
Work Type: