Continuous Quality Improvement Specialist - School of Social Work - CPRD (A1800135)

Job description

Continuous Quality Improvement Specialist

School of Social Work

Center for Prevention Research and Development

University of Illinois, Urbana-Champaign

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.

The Continuous Quality Improvement (CQI) Specialist will work with the CPRD evaluation staff to develop continuous quality improvement (CQI) processes and provide training and technical assistance to Illinois' six communities and 25 home visiting agencies. Activities will include convening, organizing and planning the use of data and related information for process and program improvement.

Primary Duties and Responsibilities:

  • Works closely with research and project staff to develop and deliver CQI process and practice analysis.
  • Develops, formalizes and delivers CQI approach for Illinois MIECHV programs.
  • Understands the use of data and related information sources for designing CQI processes.
  • Reviews and interprets data results. Communicates data findings to a variety of home visit audiences including state, project leadership and home visitors.
  • Develops strategies and tools to support high quality services and program improvement.
  • Provides CQI services onsite and in small groups (person to person, webinars) to Illinois MIECHV programs.
  • Builds organizational competencies by assessing, developing plans and leading the CQI process at the state, community and agency level.
  • Monitors and analyzes home visiting service data to identify trends and opportunities to develop action plans and assess progress and outcomes.
  • Demonstrates exceptional customer service skills to multiple audiences.
  • Summarizes CQI processes, develops quarterly and annual reports.
  • Communicates with CPRD project staff regarding status and progress of CQI activities.
  • Travel to and from MIECHV sites for conducting focus groups and state level CQI meetings
  • Other duties as assigned

Minimum Education and Work Experience: Bachelor's degree in organizational development, human services, education, social work, public health, public administration, psychology, human development, child development, or other social science professional. Master's degree in related field preferred. 1-2 years of experience working with health or human service projects. Familiarity or experience with one or more CQI approaches in a health and human service setting.

Knowledge Requirements: Content knowledge and experience of health and human services with a substantive understanding of early childhood and/or home visiting programs. Minimum of one year of work in a CQI role in a health or human service agency or organization. (Active graduate level research or practices may count toward this qualification.) Must have a valid driver's license, reliable automobile and ability to travel from city to city within the State of Illinois. Must pass a background check. Excellent oral and written communication and presentation skills. Ability to work in team environment. Knowledgeable about working with diverse populations and cultures (e.g., race/ethnicity, class, gender). Knowledge of working in an applied research setting. Excellent and demonstrated interpersonal, time management, organization and solution-focused skills. Willingness to work closely with home visiting staff in 25 diverse Illinois communities. Ability to develop expert knowledge and utilization of databases and/or spreadsheets to manage and present data results to non-data MIECHV staff.

This is a non-visiting 12-month, full-time academic professional appointment with a start date as soon as possible after the closing date. Salary is commensurate with experience and qualifications.

To ensure full consideration complete applications must be submitted by March 15, 2018. The committee may begin reviewing applications before the close date but no decision will be made until after the close date. Please create your candidate profile at and upload a resume, cover letter, and the names and contact information for three references. For further information, you may contact [email protected]

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit To learn more about the University's commitment to diversity, please visit

College Name or Administrative Unit: School of Social Work
Category: Academic Professional
Title: Continuous Quality Improvement Specialist - School of Social Work - CPRD (A1800135)
Open Date: 03/01/2018
Close Date: 03/15/2018
Organization Name: School of Social Work





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Job No:
Posted: 3/2/2018
Application Due: 3/16/2018
Work Type: