International Student Health Insurance Coordinator
University of Colorado Denver l Anschutz Medical Campus
Office of International Affairs
International Student Health Insurance Coordinator
Position #744276 - Requisition 12815
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
Office of International Affairs has an opening for a part-time University Staff (unclassified) International Student Health Insurance Coordinator position.
As Colorado's only public urban research university, the University of Colorado Denver educates a diverse student body through quality academics, ambitious research and creative work, and civic engagement in the city we call home. CU Denver educates more than 15,000 undergraduate and graduate students, and with easy access to the state's cultural, business and civic hub, our students benefit from immersive classroom and real-world experiences, supplemented by unparalleled internship and networking opportunities. As the most diverse research university in Colorado, our campus attracts top students and offers over more than 100 highly rated degree programs through eight schools and colleges, as well as more than 30 online degree programs. Home to over 40 research centers and institutes, CU Denver receives more than $25 million in sponsored research awards annually, allowing us to generate knowledge and create solutions to society's most complex problems. Read CU Denver Quick Facts here.
In the heart of downtown Denver-one of America's most vibrant urban centers-CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.
This part-time (50% FTE) position oversees and provides administrative leadership for the International Student Health Insurance at the Denver Campus. This position educates international students about the mandatory insurance coverage, deadlines for compliance, application forms, and the waiver and appeals processes, as well as maintains online information about the student health insurance. The Coordinator makes recommendations on matters of policy and practice related to student health insurance issues and is the key participant in campus decision-making related to the selection of and ongoing interactions with contracted health care vendors. The Coordinator acts as an advocate on behalf of students in need of health insurance services and works with the Health Center at Auraria and the International Student and Scholar Services (ISS) office to ensure student compliance with the university's mandate for international student health insurance coverage. This position will also handle escalated issues that may arise with vendors or with the Health Center at Auraria or with the International Student and Scholar Services office, or any other parties. This position has regular communication between the university administration and students, as well as between the insurer and students; and serves as the primary problem solver as issues arise from the campus community or insurer. Additionally, this position may assist in other activities to support international students or the Office of International Affairs.
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Salary and Benefits:
The salary range for this position has been established at $22,500-$27,625 for 20 hours/week and is commensurate with skills and experience.
The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at https://www.cu.edu/employee-services.
- Bachelor's degree in any field
- 1 year of professional-level experience providing customer service.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
- 1 year of professional-level experience working in higher education student services OR in the health insurance industry.
- Extensive customer service experience, preferably in the health insurance field.
- Experience with financial and student information systems at a university or college.
- Experience with student health insurance programs.
- Experience with web content management.
- Ability to communicate effectively, both in writing and orally, with a diverse international population.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Outstanding customer service skills.
- Demonstrated problem-solving ability.
- Demonstrated commitment and leadership ability to advance diversity and inclusion.
- Excellent customer service skills.
- Ability to exercise considerable judgment and discretion in matters that are sensitive and confidential.
Special Instructions to Applicants:Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) Questions should be directed to: Christina Moldenhauer at Christina.Moldenhauer@ucdenver.edu
The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
Application Materials Required:Cover Letter, Resume/CV, List of References
Application Materials Instructions:Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Applications will be accepted until the position is filled, but preference will be given to complete applications received by March 31, 2018. Those who do not apply by March 31st may or may not be considered.
Job Category: Student Services
Primary Location: Denver
Department: D0001 -- Denver Campus - 30053 - AVCASA-OIA Intl Education
Posting Date: Mar 1, 2018
Closing Date: Ongoing
Posting Contact Name: Christina Moldenhauer
Posting Contact Email: Christina Moldenhauer@ucdenver.edu
Position Number: 00744276