SENIOR MANAGER, IT-DCRI - Information Technology

Job description

diversity employer

SENIOR MANAGER, IT-DCRI - Information Technology
DCRI - Information Technology

Who We Are:
As the world's largest academic clinical research organization and part of the Duke University School of Medicine, the Duke Clinical Research Institute (DCRI) is known for conducting groundbreaking multinational clinical trials, managing major national patient registries, and performing landmark outcomes research. We are dedicated to advancing clinical research by promoting innovation, education, scientifically designed studies, and operationally efficient clinical trial conduct

This position is to improve the level of project delivery in support of the DCRI organization and to identify opportunities to improve strategic value of DCRI Technology and Data Solutions to the rest of the organization while providing operational management and technical leadership for a suite of service offerings within a single reporting unit.
Works with business partners and/or IT leadership to understand and anticipate business and IT project needs of a reporting unit.Develops strategies, operating plans, performance measures/targets fora reporting unit and leads the day to day delivery of its programs, services and activities.
Administers unit budget and ensures for cost efficiencies.Develops, implements, and ensures adherence to procedures, methods,standards and controls to foster operational efficiency, monitor compliance, mitigate risks, and achieve unit results.
Negotiates for, sources and obtains financial, physical, or human resources to support short-term projects and programs.
Develops and implements innovative service, business solutions, and programs, provides technical leadership and oversight on projects, and collaborates with others on integrated solutions and initiatives across other administrative/academic areas.
Develops influential working relationships across the organization,including with internal and external key customers and stakeholders, builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations and ensures commitments to customers are met.Participates and support the Project Review Board (PRB) governance process, the Resource Manager's meetings and the Vendor Management process.
Sets Standards and best practices to support the management framework within which IT projects, programs and/or portfolio decisions are made.Develops, mentors, and manages reporting professionals including selection,training, coaching,performance management and all other people practices.Develop a common vision by providing clear direction and priorities,clarifying roles and responsibilities, and promoting mutual understanding and collaboration between the Project Managers and Business Analysts.
Manages the staff performance assessment process. Reviews performance assessment feedback and conducts regular meetings with direct reports and all staff.
Provides career planning advice to staff and creates development plans to help staff achieve their career goals including assigning work which leverages their skills and capabilities and provides them with opportunities for learning.
Manages performance concerns and disciplinary action in collaboration with HR and, where applicable,Associate Director.
Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business.
Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.Performs other related duties as required.

Requisition Number


Duke Entity

Job Code

Job Family Level


Full Time / Part Time

Regular / Temporary


Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.


Refer to Job Description

Auto req ID


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.





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Job No:
Posted: 3/1/2018
Application Due: 3/21/2018
Work Type: