Telecommunications Assistant

Long Beach
Feb 28, 2018
Institution Type
Four-Year Institution

Telecommunications Assistant

Time Base:

Appointment Type:

Job ID: 1013387

Brief Job Description:
The targeted salary may be set as high as $4,500 per month based on experience. The salary range for this classification is $3,288 to $5,809 per month.

Telecommunication Services

Time Base/Hours/Units per Week
Full-time/40 hours per week

Position Description
Seeking a specialist/analyst who has experience in an Oracle and Linux environment with development and production instances. This position will conduct monthly carrier billing and expense imports into database platforms; analyze rates and service packages for mobile telephones and devices; coordinate service activation, billing, repair, configuration, service transfers, deactivation, and record retention. In addition, this position provides back up to others in the department for work order processing and campus operator console as needed.

Knowledge, Skills & Abilities
Advanced knowledge of MS Office, Access, and Excel (i.e. formulas, macros, queries). Extensive knowledge and experience with mobile devices, activation, and management. Demonstrated knowledge and experience with land-based telecommunication carriers. Working knowledge and experience with report writing/coding related to database structures and schemas. Expertise with database concepts and maintenance including imports; use of Oracle SQL or similar programming. Demonstrated skill with spreadsheets for further processing of data collected. Demonstrated self-organizational skills in order to ensure timely follow up and completion of tasks or projects. Database update and import knowledge and experience is preferred especially as it relates to Oracle SQL. Ability to analyze information in various databases for tracking expenses, and updating user information. Excellent customer services skills. Ability to communicate clearly and effectively with technical and non technical individuals.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience
Equivalent to a bachelor's degree in a related field and two years of data analysis experience required.

Equal Employment Opportunity
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101.

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

General Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Please read the full job announcement at Refer to Job #1013387. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment.

Bargaining Unit:
Unit 9 - CSUEU, Technical & Support Services

Link to Apply Online:

Campus Employment Homepage:

First Date Visible: March 1, 2018

Closing Date: March 15, 2018


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