Financial Aid Counselor
Under the supervision of the Director of Financial Aid/ Assistant Director of Student Financial Services, the Financial Aid Counselor has primary responsibility for processing federal, state, institutional and private aid for a caseload of prospective and returning traditional day students. The Financial Aid Counselor, will have administrative responsibility for the MA State No Interest Loan Program, preparation of Federal Perkins Loan packets for awarded students, administrative management of the Student Financial Services web pages under the direction of the Director of Financial Aid and assisting the Associate Director with federal and/or private education loan processing. Also, the Counselor is responsible for managing a student caseload and reviews and awards prospective and returning student case files and works with all populations applying for aid. The incumbent will provide exceptional customer service to current and prospective Curry students and their families.
MA State No Interest Loan Program:
- Performs data transfer to the Commonwealth of eligible, awarded students. Obtains state responses and prints all required documents for student endorsement for receiving funds, transfers completed documents to state for payment, monitors and contacts students in need of exit interviews due to enrollment changes and reconciles aid program.
- Responsible for staying current with state regulations governing the program.
- Acts as a leader/staff resource person for the Financial Aid and Customer Service teams on the MA No Interest loan Program.
Management of the Student Financial Services Web Pages:
- Responsible for posting of changes provided by the department or program managers.
- Ensures content is kept up to date; seeks out updates from managers as new aid year gets under way.
- Represents SFS at any Communication/Marketing web page meetings for the College at large.
Financial Aid Case Management and Review:
- Counsels and advises entering and returning traditional students and their families on the financial aid application process, financial aid award outcomes and education financing.
- Reviews and verifies student financial aid application information to ensure accuracy and compliance.
- Determines financial aid package for each student in their caseload.
- Participates in all College events that require representation from the
Student Financial Services Office including but not limited to: Accepted Students Days, Open Houses, Academic Planning Days, Financial Aid Workshops, and student recruitment and enrollment events.
- Provides group presentations on the financial aid application process at Curry, Counsels students and parents regarding the financial aid process, answers questions and provides general support to the division hosting the event.
- Participate in any enrollment and retention initiatives for the department of Student Financial Services.
- Maintains compliance with all federal and state financial aid regulations and institutional policy decisions.
- Respects and maintains confidentiality, parameters of operation, professional protocols, and individual privacy.
- Perform other duties as assigned by supervisor or his/her designee.
- Bachelor’s degree is required.
- Minimum of one (1) year in a progressively responsible role in student financial aid or student financial services.
- Understands the role of a financial aid professional is no longer solely awarding financial aid and maintaining regulatory compliance. The aid professional’s role is an active participant in the recruitment, enrollment and retention of students and requires inter-departmental collaboration to achieve the College’s goals and serve the College’s mission.
- Familiarity with financial aid language, funding vehicles, aid software – preferably Banner, regulations, needs analysis methods, and aid packaging.
- Good planning/organization skills, math/statistical and analytical and problem solving skills are needed.
- Excellent interpersonal skills and customer service skills, specifically the ability to work with students and families.
- Excellent working knowledge of Department of Education and Commonwealth of MA policies and regulations.
- Must be team-oriented with good oral and written communications skills. Must react to customers quickly, accurately and congenially.
- Intermediate proficiency with Microsoft Office Suite.
- Ability to work evenings and weekends.
- Minimum of two years’ experience in higher education, preferable financial aid or student financial services or a financial institution.
At the College’s discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the College, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
Employment in this position is contingent upon the successful completion of all required pre-employment background checks.
Please apply online at http://www.curry.edu/about-curry/employment/job-opportunities.html for consideration. Interested Applicants must submit a resume, cover letter, and a list of three professional references including complete contact information and professional titles.