ADA Accommodations Case Manager (University Staff Professional 2), Two Openings

Storrs, CT
Feb 28, 2018
Institution Type
Four-Year Institution
Job Title: ADA Accommodations Case Manager (University Staff Professional 2), Two Openings
Job ID: 2018340
Location: Storrs Campus
Full/Part Time:
Regular/Temporary: Regular

Job Posting

Under the general direction of Human Resources Management, the Americans with Disabilities Accommodations Case Manager is responsible for coordinating and implementing requirements of the Americans with Disabilities Act, and is responsible for facilitating access to the worksite, programs, services, and facilities for employees with disabilities. The successful candidate will support employees, supervisors and University staff in understanding rights and responsibilities under the Americans with Disabilities Act while determining and facilitating the implementation of reasonable workplace accommodations for employees with disabilities. The successful candidate will also consult with Human Resources Leave Administrators and other University administrators on complex cases where ADA, Family Medical Leave Act (FMLA), and Worker's Compensation intersect and will assist with bringing resolution to problems or conflicts related to these entitlements.

  • Collaborates with University offices and administrators to inform decision-making, ensuring University compliance with state and federal mandates and equal opportunity for individuals with disabilities in employment, education, and programming.
  • Engages in an interactive process to evaluate requests for individualized disability-related worksite and job-related accommodations.
  • Evaluates medical documentation to determine eligibility for requested disability-related accommodations. e.g. requests for workplace modifications, additional leave time, changes in job and/or assignment, other potential accommodations.
  • Participates in the development and evaluation of policies and ensures that University-related information is up-to date and readily available on policies, accommodations, services, and demographics relating to individuals with disabilities.
  • Serves as a case manager for complex cases where any combination of FMLA, Worker's Compensation, and ADA intersect; works closely with department managers, Labor Relations, and other involved constituents to ensure timely and complete resolution.
  • Provides support to employees with disabilities and their departments, e.g. accommodation assessments in return-to-work situations, referral to appropriate campus and community resources and conflict resolution related to accommodations.
  • Collaborates with University administrative offices at the Storrs and Farmington based campuses to provide consultation, education and training on accommodation processes and the intersections of ADA, FMLA, Worker's Compensation and other related laws and regulations.
  • Documents and maintains records of written and verbal communications with employees, staff, faculty and others as it pertains to employees with disabilities.

  1. Bachelor's degree with three (3) years' related experience working directly with employees with disabilities and/or ADA compliance matters. Consideration will be given to individuals with a combination of education, coursework and experience working with employees with disabilities and/or ADA compliance matters.
  2. Demonstrated case management experience in ADA, Worker's Compensation, and/or FMLA.
  3. Proven development and application of strategies and experience working with people with disabilities, and facilitating accommodations in complex employment environments.
  4. Clear knowledge and understanding of the application of Section 503, 504 and the ADA in employment, and ability to recognize and mitigate risk associated in the disability, employment, and accommodation context.
  5. Excellent written and oral communication skills, including strong public speaking skills.
  6. Demonstrated ability to communicate and interact well with people of all ages and diverse backgrounds.
  7. Demonstrated knowledge of physical, worksite and technological accommodations for people with disabilities.
  8. Demonstrated ability to exercise a high level of discretion, confidentiality and good judgment.
  9. Experience building strong relationships, collaborating, and influencing others while working in a cross functional environment, including administrators, faculty, staff and union leaders.
  10. Ability to interpret medical documentation to determine reasonable worksite or job-related accommodations.

  1. Master's degree in human resources management or related field.
  2. Certified SHRM S/CP, or HRCI S/PHR.
  3. Relevant experience related to ADA and/or FMLA case management in an academic institution.
  4. Demonstrated experience preparing and delivering presentations and training.
  5. Work experience in a unionized environment.
  6. Demonstrated experience with Microsoft Office Suite with particular strengths in Word, Excel, and PowerPoint.


These are full-time positions: one (1) located at UConn Health in Farmington and the other located at UConn in Storrs. Please indicate in your cover letter work location preference: Farmington, Storrs or either location. Screening will begin immediately.


Please upload a cover letter, resume and the names and contact information of three (3) professional references via UConn Jobs at, Staff Positions, Search #2018340.

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. (Search # 2018340)

This job posting is scheduled to be removed at 11:59 p.m. Eastern time on February 28, 2018.

All employees are subject to adherence to the State Code of Ethics which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.


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