Graduate Program Manager

Job description

The Department of Speech, Language, and Hearing Sciences welcomes applications for a Graduate Program Manager. The Graduate Program Manager provides direct professional support for the graduate degree and post-BA programs offered in the Department of Speech, Language, & Hearing Sciences. The Graduate Program Manager is the primary source of communication with perspective and current students. This individual, and the staff s/he supervises, provide 700 applicants, as well as, the 175 students enrolled in these programs with information regarding admissions, program and graduation requirements, registration, and campus resources. S/he also assists applicants and students in the timely submission of all paperwork. S/he is the primary liaison with the Graduate School, Bursar, Financial Aid, and Admissions offices. S/he is responsible in assuring that all instructors in these programs hold the appropriate Graduate School appointments. The Graduate Program Manager oversees all written communication regarding these programs and assures information is consistent across mediums (webpage, handbooks, social media, correspondence, etc.). This individual also contributes to long-term development of these programs through ongoing data gathering, analysis and planning for continuous improvement, and marketing.

Who we are:

Located in beautiful Boulder, Colorado, the Department of Speech, Language, and Hearing Sciences offers a broad range of student training in clinical practice and research. The department consistently ranks very high in the U.S. News and World Reports' ranking of Speech Pathology and Audiology programs. In the most recent ranking, our speech-language pathology Master's Degree program was ranked 24th and our audiology doctoral degree program was ranked 17th.

What your key responsibilities will be:

Administration of Graduate Degree and Post-BA programs

  • Administer the day-to-day operations of the following graduate and post-BA programs involving approximately 175 students each year:
    • MA leading to professional credentials in speech-language pathology (MA-SLP; n~60).
    • MA research focus (n~2).
    • Doctorate of Audiology (AuD; n~40).
    • PhD (n~10).
    • Speech-Language Pathology Assistant (SLPA) Certificate Program (n~30).
    • Speech-Language Prerequisite Program (SLPP) (n~35).
    • Join PhD degree programs with SLHS and Cognitive Science and Neuroscience.
  • Assure that all the graduate and post-BA programs are following Graduate School and SLHS Rules.
    • Communicate these rules to students and faculty.
  • Advise and instruct students and faculty regarding thesis/dissertation processes, TA/GPTI application process, registration, and completion of graduate forms.
  • Serve as the departmental liaison with the Graduate School, the office of Financial Aid, Bursar, A&S Dean's Office, and the Registrar.
  • Monitor Graduate Faculty Appointments to assure all instructors in graduate programs have appropriate and current appointments.
  • Design surveys to gather feedback on graduate programs from alumni and employers of our graduates; analyze data gathered and prepare reports, in collaboration with faculty.

Admissions and Recruitment
  • Develop materials to communicate program information to prospective students.
  • Utilize interpersonal skill when communicating program information via phone calls & email, and when meeting with individual prospective students when they visit campus.
  • Coordinate with SLHS program chairs to plan and execute several informational session groups of prospective students.
  • Work with Graduate School staff to customize the online admissions process (SLATE) to meet the needs of SLHS admissions committees.
  • Compile, synthesize and analyze admissions data and produce reports that can be used to improve admissions and recruitment process.

Database Coordination
  • Create and manage of a SLHS database of alumni and friends to be used for communication.
  • Management of a SLHS database of current students to be used for tracking students, monitoring of progress and completion of degree requirements, and program evaluation, and CAA accreditation.
  • Determine benchmarks and compare SLHS data with that of peer programs.
  • Provide technical support to Chair, Associate Chair, and other faculty.

Special Events
  • Coordinate with SLHS program chairs and various campus staff in planning:
    • Spring Open House for admitted graduate students.
    • Fall graduate student orientation.
    • SLHS social events.
    • Winter graduate student celebration.
    • Other community building events.
  • Coordinate with SLHS undergraduate advisor, SLHS Coordinator of Graduate Studies, student volunteers, caterers, and Campus graduation staff in planning the spring SLHS graduation ceremonies.
  • Negotiate with vendors when contracting services for special events; determine venues, menus, etc. and assure the Department is paying cost effective prices.

Marketing and Communications
  • Develops Departmental "newsletter" and shares with alumni, current students & faculty, key individuals in the University Boulder-Denver community.
  • Designs and maintains the Departmental website.
  • Utilizes digital tools to promote academic programs, and faculty, student and alumni achievements.
  • Analyze communication gaps and develop and implement solutions.
  • Align all forms of communication (website, Facebook, Graduate Handbook, social media, written and spoken communications) are providing information that is consistent and up-to-date.

American Speech, Language, & Hearing Association Council of Academic Accreditation (CAA)
  • Assist CAA Program Directors in compiling, synthesizing and analyzing data required for site visit and annual accreditation reports.
  • Assure that required accreditation information is up-to-date and available to students and the public via the SLHS website.

What we can offer:

The anticipated starting salary for this position is $46,000.00.

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be effective. Be inclusive. Be proactive. Be Boulder.


What we require:
  • The position requires one to three years of experience in at least one of the following areas: Student services such as admissions, recruiting and advising students, continuing, distance and, professional education student support.

What you will need:
  • Excellent organizational communication (written and spoken) and problem-solving skills.
  • Ability to work independently and with responsibility to initiate and complete tasks.
  • Demonstrated proficiency and solid knowledge of MS Office Software.

What we'd like you to have:
  • Bachelor's degree in liberal arts, business or a directly related.
  • Knowledge of University of Colorado Graduate School policies and procedures.
  • Experience in business, government or non-profit organizations.
  • Three to five years of experience in higher education or professional education program with documented development involving at least one of the following:

1. Academic program administration in traditional, video, online or hybrid course modes.

2. Experience working with enrollment management programs that include orientation, transition, and outreach to new students and/or other recruitment and retention activities.

3. Market research, expert spreadsheet and report generation.

4. Use of enterprise systems, education technology, social media marketing, and market research.
  • Prior experience with University Student Information systems (e.g., CU-SIS, Singularity).
  • Experience with database creation, management, and analysis.

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

Special Instructions to Applicants:Please apply by March 18, 2018.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at [email protected]. All other job related inquiries should be directed to the posting contact for this posting.

Application Materials Required:Cover Letter, Resume/CV

Application Materials Instructions:To apply, please submit the following materials to this posting at

1. A current resume.

2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Please combine materials into one document and upload as titled: Last-First-12498.
Please do not upload references at this time.

Job Category: Academic Services

Primary Location: Boulder

Department: B0001 -- Boulder Campus - 10216 - SLHS-Speech,Lang&Hearing Sci

Schedule: Full-time

Posting Date: Feb 27, 2018

Closing Date: Mar 18, 2018, 10:59:00 PM

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: [email protected]

Position Number: 00001746





Diversity Profile: University



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Job No:
Posted: 2/28/2018
Application Due: 3/19/2018
Work Type: