Referral Coordinator (Bilingual)

Job description

University of Colorado Denver l Anschutz Medical Campus

College of Nursing/Office of Clinical and Community Affairs/Sheridan Health Services

Referral Coordinator

Position #00001331 - Requisition #12615

* Applications are accepted electronically ONLY at *

Sheridan Health Services has an opening for a full-time University Staff (unclassified) Referral Coordinator position.

The University of Colorado Denver | Anschutz Medical Campus is a public research university serving more than 18,000 students. We award nearly 4,000 degrees each year, including more graduate and professional degrees than any other Colorado institution. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 140 highly rated degree programs through 13 schools and colleges. The university receives over $400 million in research awards each year. In addition to the wide array of health-related programs and facilities offered at CU Anschutz in Aurora, Colo. a significant number of undergraduate and graduate degree programs are taught at CU Denver, our comprehensive campus in the heart of downtown Denver-one of America's most vibrant urban centers. CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

Position Emphasis:

The University of Colorado, College of Nursing is seeking a Referral Coordinator for a full-time (1.0 FTE) position within the Office of Clinical and Community Affairs at the Sheridan Health Services clinics located in the Fort Logan neighborhood of Denver, CO 80236. The Referral Coordinator exists to perform both referral and administrative duties. This includes a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. Additionally, the Referral Coordinator will process referrals for patients seen in Sheridan Health Services by verifying patient insurance eligibility, communicating with nurse practitioners and physicians as needed, obtaining prior authorization or pre-certification when needed, scheduling appointments consistent with patients' insurance plans, performing any administrative work related to the referral, and tracking referrals until completion. This position will also help patients connect with specialty care as well as access available community resources and services for both adult and pediatric populations. The Referral Coordinator will communicate appropriate diagnostic and clinical information as needed to complete referrals in a manner appropriate to the patient's age and developmental stage. This position will represent Sheridan Health Services professionally and positively to enhance and promote Sheridan's mission to provide quality patient-centered care, always exercising utmost discretion, diplomacy and tact during patient interactions and interactions with clinical partners.

Salary and Benefits:

Salary is negotiable and commensurate with skills and experience.

This position is eligible for overtime compensation

The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.


Minimum Qualifications:

  • High school diploma or GED
  • Three years of general clerical experience. One year of this experience must have included referral coordination in a clinical setting and/or an insurance company health plan referral unit.

Substitution: College or university course work appropriate to the work assignment, may substitute on a year for year basis.

Condition of employment:

  • BLS certification by date of hire.
  • Bilingual in both English and Spanish

Preferred Qualifications:

  • Experience working in a Federally Qualified Health Center (FQHC).
  • Experience working as a Medical Assistant or Patient Navigator


  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Attention to detail
  • Demonstrated commitment and ability to advance diversity and inclusion.
  • Knowledge of medical terminology and experience using electronic health record systems.
  • Ability to identify problems, research and recommend resolutions while exercising discretion and appropriate decision-making.

Special Instructions to Applicants:Required Application Materials: To apply, please visit: and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) 4. Copy of BLS Certification Questions should be directed to Rod DeVriendt at [email protected]

Application Materials Required:Cover Letter, Resume/CV, List of References

Application Materials Instructions:Application Deadline: Applications are accepted electronically ONLY at Applications will be accepted until finalists are identified, but preference will be given to complete applications received by February 13, 2018.

Job Category: Administrative Support and Related

Primary Location: Aurora

Department: H0001 -- Anschutz Medical Campus - 20468 - College of Nursing

Schedule: Full-time

Posting Date: Feb 9, 2018

Closing Date: Ongoing

Posting Contact Name: Rod DeVriendt

Posting Contact Email: [email protected]

Position Number: 00001331





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Job No:
Posted: 2/28/2018
Application Due: 4/5/2018
Work Type: