IT SUPPORT SPECIALIST SR

Location
Philadelphia
Posted
Feb 28, 2018
Institution Type
Four-Year Institution

Duties: Join a growing, collegial department of motivated IT professionals; great facilities, team environment, exceptional resources. Serve as Senior IT Support Specialist for Administrative Support. Report to Associate CIO. Provide technical expertise, hardware/software support, and training. Typically interact and consult with Department, Program and Center administrators, directors, managers and staff daily. Lead implementation of various initiatives, including: Focused Support: help users apply technology solutions to improve business processes and workflows. Secure Desktop: work to improve user adoption of security and privacy solutions, protocols and methods. Digital First: implement approved methods for sharing data and work towards eliminating the need for paper/printing. 40 hr/wk schedule. When necessary, work extended hours and occasional weekends; vacation may not be taken in August/September

Qualifications: A Bachelor's Degree and 2+ years of experience or equivalent combination of education and experience is required. Skills must include advanced knowledge of Office 365, One Drive, DropBox, Canvas, Panopto. Zoom; Windows 10; Mac OS; Dell and Apple systems. Skills that include HTML/CSS, JavaScript/jQuery preferred. Experience working in a Law or Academic support position preferred. Immediate availability preferred.

Reference Number: 56-28093

Salary Grade: C

Employment Type: Exempt

Org: Information Technology Services

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: E-Information Systems/Technology

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