Application Support Specialist


POSITION INFORMATION

Requisition Number
153618

Job Title
Application Support Specialist

Official Title
Application Support Specialist

Position Number
00011561

Department
Learn Enhanc Assess & Redesign - 110220

Location
Denton

Is this an internal posting only?
No

Work Schedule
Monday-Friday 8am to 5pm;

Department Overview
The Center for Learning Enhancement, Assessment, and Redesign (CLEAR) supports the University's goals of providing the best undergraduate educational experience in Texas and providing a superior graduate education by working closely with faculty to maximize their teaching effectiveness regardless of mode of instructional delivery. We assist faculty in the design and delivery of courses as well as the measurement of learning at the class, department, and college level. We serve as the liaison for various administrative and technical support functions, thereby saving faculty's time, talent, and creative energies for their students. We provide leadership in the development of polices and the exploration of innovative tools and techniques that promote teaching excellence.
CLEAR supports the UNT teaching community through workshops, seminars, conferences, individual consultations, and the resources available on the CLEAR website with emphasis on aligning theory and practice for the roles required of university instructors in lecture halls, seminar rooms, virtual classrooms and labs across all disciplines.

Job Description
The Learning Enhancement,Assessment & Redesign Department at the University of North Texas is seeking to hire a Application Support Specialist to join our team.

* This position is responsible for providing support to faculty using the Blackboard and Canvas Learning Management Systems and related online technologies.
* Tasks involve software testing, development of support documentation and training, delivery of training, troubleshooting problems, course migration services, and providing faculty support via phone, email, and in person.










The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.

The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.

Minimum Qualifications
The successful candidate will possess an Associate's Degree in related field and two years of work experience in computing, information systems, or related field; or any equivalent combination of education, training and experience. The following knowledge, skills, and abilities are required:

* Proficient understanding of relational database, client-server concepts, and computer programming, and understanding of all phases of the application development lifecycle.
* Strong MS Office skills (Word, Excel).
* Certifications in supported technologies.
* Excellent organization, teamwork, problem-solving, and communication (verbal and written) skills.
* Ability to work well with people in all levels of the organization.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

Associate's Degree in related field and two years of work experience in computing, information systems, or related field; or any equivalent combination of education, training and experience. The following knowledge, skills, and abilities are required:
* Proficient understanding of relational database, client-server concepts, and computer programming, and understanding of all phases of the application development lifecycle.
* Strong MS Office skills (Word, Excel).
* Certifications in supported technologies.
* Excellent organization, teamwork, problem-solving, and communication (verbal and written) skills.
* Ability to work well with people in all levels of the organization.

Special Instructions to Applicants
Applicants must submit a resume, a cover letter and a list of three professional references with their online application.

Is this a security sensitive position?
Yes

Driving a University Vehicle?
No

Job Open Date
02-15-2018

Job Close Date
Open Until Filled

Pay Rate
Salary Commensurate with Experience

Pay Basis
Monthly

Job Type
Full-time Permanent

Quicklink for Posting
jobs.unt.edu/applicants/Central?quickFind=64414

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