Event Scheduling Manager - Full-Time Limited Term
Founded in 2005, Georgia Gwinnett College (GGC) is the 31st member of the University System of Georgia. GGC is a premier 21st century liberal arts institution accredited by the Southern Association of Colleges and Schools Commission on Colleges. With a current enrollment of over 12,000 students, enrollment is projected to exceed 13,000 students in 2017, including both residential and commuter students. GGC’s innovative practices, caring culture, and extremely affordable tuition are changing the game in higher education and changing the future for students at all levels, of all ages, and from all walks of life. Gwinnett County (pop. 850,000+) is home to a variety of businesses, including organizations involved in health care, education and information technology.
Event Scheduling Manager - Full-Time Limited Term
Office of Academic Affairs - 6010610
Cover Letter, Resume
The Events Scheduling Manager is the primary point of contact for campus-wide schedulers trained in 25Live (scheduling tool) to provide internal, non-academic space and event scheduling. The position coordinates with internal campus leadership, faculty, staff and students, as well as external customers, as needed, in response to requests for use of campus space.
This is a full-time, limited term position up to twelve months.
- Provides primary oversight of scheduling and room reservations for all internal, non-academic and student events, meetings, professional development and external organizations on GGC's campus;
- Develops and maintains a current and comprehensive repository of knowledge regarding on-campus reservable spaces, related attributes and set ups. Participates in drafting and revisions of all room scheduling policies and procedures;
- Facilitates interdepartmental participation in the effective use of the Series25 event scheduling application. Works with the GGC 25Live Implementation Team to determine best practices for 25Live use and continuing implementation. Supports the external events scheduling office in addressing relevant issues related to the negotiation and assignment of space in support of external events on the GGC campus. Facilitates and assesses scheduling system training needs on campus on an on-going basis;
- Interacts with members of the President's Cabinet, deans and directors, as needed, to verify permissions and to clarify policy decisions with regard to events scheduling;
- Serves as a key member of the GGC Master Schedulers group, working together with this group to improve on-campus processes;
- Provides records management and reporting related to Series25, as required;
- Serves on campus committees, as assigned;
- Supports Commencement and other campus-wide events, as assigned; and
- Performs other duties, as assigned.
Minimum and Preferred Qualifications:
- Bachelor's Degree
- Minimum of 2-3 years of hands-on experience with the 25Live scheduling system at the Campus Event Scheduler level or higher.
- Master's Degree
- 3-5 years of directly related experience within the context of a higher education institution
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent administrative and organizational skills
- Strong verbal and written communication skills, to include exceptional interpersonal acumen in the handling and resolution of priority issues
- Demonstrates maturity
- Experience in R25/25Live scheduling software and other software programs, to include Microsoft Office suite, email systems, and web search
- Ability to work independently
- Capability to adapt quickly to rapidly changing demands, and evolving policies and procedures
- Willingness and proven ability to work well with diverse groups of people
- The finesse to handle challenging interpersonal situations with tact and diplomacy
- Ability to think clearly and effectively under pressure
- Demonstrated ability to manage student workers
- Excellent judgment in the handling of sensitive situations
- Ability to ensure accurate information and timely responses are provided to internal customers
- Willingness to seek out solutions when the obvious path to resolving an issue is not immediately apparent
- Dependable, excellent decision-making skills
- Ability to work within a deadline-driven environment
- High standard of integrity, and a passionate commitment to working with others as part of a productive team
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Any resulting employment offers are contingent upon successful completion of a background investigation and credit check if applicable to the position, as determined by Georgia Gwinnett College in its sole discretion. Georgia Gwinnett College, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, sexual orientation, disability or religion. Georgia is an open records state.
Position may require local travel. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Must be able to perform the essential functions of the job, with or without reasonable accommodations. This is a part time, limited term position not to exceed 19.00 hours per week.
Position may require non-standard work hours (nights and weekends).