Admissions Counselor - Front Desk Team

Job description

Position Number 349

Functional Title Admissions Counselor - Front Desk Team

Position Type Staff

Position Summary

The primary purpose of this vacant position is to function as an admissions counselor in the office. This position will analyze requests and needs as the first point of contact for prospective students and families. In addition, the position will cultivate prospects, applicants, and admitted students through direct participation in a variety of activities, articulate admissions procedures and requirements to prospective students, parents and counselors, evaluate credentials and make independent decisions regarding individuals' candidacies for admission to UNCG, and positively affect admitted students' decisions to matriculate to UNCG.

Additionally, this position will provide support to the Assistant Directors in planning and executing targeted recruitment initiatives to increase UNCG's enrollment.

Admissions Decisions
Project Management
Perform other duties as assigned by supervisor

Minimum Qualifications

• Bachelor's degree,
• Outstanding customer service skills,
• Excellent public speaking skills,
• Computer literacy,
• Valid driver's license.

• Ability to handle multiple demands easily,
• Ability to make independent decisions when interpreting policy.
• Ability to make research based decisions regarding the potential for success of specific recruitment initiatives.

Preferred Qualifications

• Admissions and/or experience working in a university setting,
• Experience providing customer service in a fast paced work environment,
• Ability to handle a high volume of telephone inquiries,
• Excellent oral and written communication skills.

Special Instructions to Applicants

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range $30,000 - $32,000

Org #-Department Admissions - 10202

Job Open Date 02/22/2018

For Best Consideration Date 03/02/2018

Job Close Date

Open Until Filled Yes

Type of Appointment Permanent

FLSA Exempt

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Have you acquired your Bachelor's Degree?
      • Yes
      • No
    2. * Do you currently have a valid drivers license?
      • No Response
      • Yes
      • No
    3. * Please describe your previous Admissions or Enrollment Management experience?

      (Open Ended Question)

    4. This position requires extensive travel in/out of North Carolina. Additionally, evening and weekend hours related to recruitment programs. Are you able to fulfill this requirement?
      • yes
      • no
    5. * Please indicate how you learned of the vacant position for which you are applying:
      • UNCGjobsearch Website
      • Piedmont Triad Area Newspaper
      • The Chronicle of Higher Education
      • Inside Higher Ed
      • Other professional journal / website
      • UNC School System Job Board
      • Personal Networking
      • Facebook
      • Twitter
      • Other
    6. If you selected "Other", please provide the name of the resource here.

      (Open Ended Question)

    To learn more or to apply for this position please visit our UNCGjobsearch website at

    EOE AA/M/F/D/V





    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 2/28/2018
    Application Due: 4/29/2018
    Work Type: