Assistant Director of Housing Assignments and Facilities Management
The Assistant Director of Housing Assignments and Facilities Management is a live-on, full-time professional responsible for a residential environment that is conducive to the academic and personal growth of Elmhurst College students. This person oversees all aspects of housing assignments and processes associated with assignments; and serves as the liaison between the department and other campus agencies – facilities, campus security, risk management, and athletics. This individual will provide leadership and support for all initiatives, services, and efforts offered by the Office of Housing and Residence Life. Their efforts will support the mission of the College and the goals of the Division of Student Affairs. This individual will work closely with students, parents, and all stakeholders to foster a positive residential living community. This is a 12-month, full time, live-on position with on-call responsibilities.
• Oversee all aspects of housing assignments and processes associated with assignments for new and returning students.
• Collaborate with live-in residential staff (Residence Life Coordinators, Head Residents and Resident Assistants) to accurately determine current status of student assignments, room vacancies and room changes, and to resolve complaints related to room assignments.
• Serve as the liaison to Athletics for student housing and to the Wellness Center for compliance with vaccination requirements.
• Oversee annual residence hall opening and closing events, and break housing (e.g. Thanksgiving, Winter Break, and Spring Break).
• Manage the Adirondack software, serve as primary departmental liaison with the Adirondack Corporation and provide training to Housing and Residence Life personnel on the use of Adirondack.
• Serve as the primary liaison with the lock-shop in order to rectify discrepancy, change locks and/or keys.
• Serve as the liaison with other campus departments (e.g. Campus Facilities/Custodial, Campus Security, and ADA Office).
• Coordinate fire drill procedures with Campus Security, and conduct fire drills at least once per semester.
• Report maintenance issues to Facilities Management.
• Work collaboratively with Facilities Management in the upkeep of room and lounge furniture in the residence halls, apartments, and houses.
• Provide support, guidance, and direction to professional and para-professional staff members, including Head Residents and Resident Assistants, to further their performance and build community within the residence halls.
• Serve as a Conduct Officer for alleged violations of College policy and the Code of Conduct as assigned by the Assistant Dean of Students. Follow through with all aspects of the conduct review process for each case assigned.
• Serve in the departmental on-call rotation and respond as appropriate.
• Assist with routine safety procedures including fire drills, health and safety checks, and natural disaster preparedness. Report and address issues associated with these to direct supervisor.
• Identify, provide assistance, and follow-up with residents who have personal, academic and/or social issues or concerns.
• Address behavioral concerns and roommate conflicts in a timely and effective manner and provides leadership and support in this area.
• Serve as a College “First Responder” for crisis situations, requiring availability and presence during disasters as identified by the College.
• Serve as a Campus Security Authority (CSA) with regard to Clery Act reporting.
The Assistant Director of Housing Assignments and Facilities Management is a professional staff member at the College. As such, this individual will maintain professional conduct and ethical behavior at all times. Additionally, it is expected that this team member will:
• Follow-through with all responsibilities and communications in a timely manner.
• Keep accurate records of events, programs, budgets, evaluations, etc.
• Complete the appropriate assessments of programs and functions.
• Develop appropriate, professional relationships with students and colleagues (internal and external).
• Work collaboratively with all areas of the College and serve as a resource for the campus community.
• Maintain appropriate boundaries with students.
• Embrace an open-door approach to communicating with students to assist with ideas, issues, and concerns relating to Student Affairs, individual development, and programs/services.
Other Duties and Responsibilities:
• This position requires evening and weekend hours to fulfill position responsibilities.
• This position is a live-on position within a residential facility on campus.
• This position has on-call responsibilities that require visibility and presence on campus for immediate response.
• Assist with departmental assessment of services, programs, and effectiveness.
• Maintain and establish policies and procedures for the department.
• Assist with campus-wide programming efforts as needed, as well as major divisional and institutional initiatives.
• Serve on College committees and task forces.
• Perform other duties as assigned by supervisor.
The Office of Housing and Residence Life seeks a high energy, student centered professional, who is ambitious, innovative, forward thinking, and works well on a team. For consideration, this individual must minimally possess:
• An earned master’s degree in higher education, or equivalent (Counseling, Student Personnel, or Higher Education Administration) from an accredited institution.
• A minimum of two years of professional, post-graduate work in the field of housing and residence life in a college or university setting.
• Direct experience with housing assignments, facilities, student conduct, and crisis management.
• Strong relationship building skills, working with individuals of diverse communities and cultures.
• A firm understanding and knowledge of student development theory.
• Demonstrated excellence in written, verbal, and interpersonal communication skills.
• Demonstrated passion for developing students in the higher education setting.
• Ability to effectively resolve conflict and manage crisis and emergency situations as well as an ability to foster a cooperative environment.
• Ability to promote collaboration, team work, and involve stakeholders in the decision making process.
• Prior experience with supervision of staff.
• Proven commitment to diversity, equal opportunity, as well as the academic, intellectual, and social development of all students.
Four years of professional, post-graduate work in the field of housing and residence life in a college or university setting preferred.
Elmhurst College offers more than 60 undergraduate majors, 17 graduate programs, degree-completion programs for busy adults, and the acclaimed Elmhurst Learning and Success Academy for young adults with developmental disabilities. Elmhurst College is one of the Top 10 Colleges in the Midwest, according to U.S. News & World Report; and U.S. News, Money and Forbes magazines consistently rank Elmhurst as one of the Midwest’s best values in higher education. Recruiting and retaining a diverse workforce is a critical component of the College’s mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst College is an EO Employer. Elmhurst College prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.