Feb 27, 2018
Institution Type
Four-Year Institution

Duties: Under the direction of a program manager, provide program and administrative/clerical support to the Division Chair, Manager, and faculty in the Teaching, Learning, and Leadership Division (TLL). Assist with program administration, student recruitment and admissions. Assist with marketing and communication materials. Respond to admissions inquiries, track progress of applicants from inquiry through matriculation, prepare division correspondence to applicants, respond to email, telephone and walk-in applicant inquiries, and distribute admissions materials. Prepare division correspondence with students and alumnae, communicate with students on divisional matters, and assist with event planning for students. Provide program support to program manager, assist with course rostering, track budget-related spending. Prepare purchase orders. Provide administrative support for TLL Division Chair and faculty. Distribute mail, update and maintain divisional files. Supervise student workers and possibly part-time temporary worker. Ability to work well with individuals of diverse backgrounds essential, as is the ability to work well with faculty, students, prospective students, and staff. Ability to be highly organized, manage multiple projects, and propose solutions is essential. Strong customer-service skills and strong interpersonal skills required. Perform other duties as required.

Qualifications: HS and 3 - 5 years of experience or equivalent combination of education and experience. A Bachelor's Degree and 2 years to 3 years of experience is strongly preferred.

Required: Experience using Concur Travel and Expense program, including domestic and international expense reporting, as well as booking domestic and international flights, for both employees, students, and guests. Events experience, including but not limited to conference registration, hotel books, and catering orders. Experience monitoring and reviewing budgets.

Preferred: Experience using Qlikview spreadsheet program. Experience using University of Pennsylvania purchasing and travel card knowledge.

Reference Number: 32-28092

Salary Grade: 024

Employment Type: Non-Exempt

Org: Education

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: X-Secretarial/Administrative

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