Director of Academic Support

Job description

Director of Academic Support

Responsibilities: The Director of Academic Support is an administrative position reporting to the Dean of Students and Learning. The director provides leadership in developing the college’s academic support offerings, primarily through management of the Academic Support Center, which includes supervision of full- and part-time staff. He/She will work with campus partners to develop, deliver, and evaluate cross-disciplinary, multimodal academic support for the diverse needs of students and other campus constituents. The director will develop and implement assessment measures in line with federal, state, and Middle States Higher Education Commission (MSHEC) accrediting guidelines. The director will serve on institutional, faculty, and ad hoc committees.


•             Master’s degree; master’s degree in rhetoric, composition, psychology, or related field preferred

•             3-5 years of full-time (or equivalent) experience in academic assistance in higher education;

              writing centers experience preferred

•             2-3 years of experience supervising, mentoring, evaluating, and/or training tutors

•             Ability to motivate and lead teams of people in a collaborative, team-orientated work


•             Experience with variety of tutoring modes (e.g., face-to-face, online, appointment-based,

              drop/walk-in) and strategies

•             Excellent public speaking, interpersonal, organizational, communication, mentoring, and

              problem-solving skills

•             Experience assessing tutors or tutoring programs

•             Ability to multi-task and produce quality work under deadlines

•             Commitment to work with diverse populations of students and colleagues

•             Strong technical skills and the ability to work with colleagues to implement appropriate

               technologies; experience with TutorTrac administration preferred

•             Grant, budgeting, experience strongly preferred

•             Willingness to work flexible schedule, including some nights or weekends




Diversity Profile: University



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Job No:
Posted: 2/26/2018
Application Due: 3/25/2018
Work Type: