Front Desk Receptionist/Administrative Associate

Job description

Brief Summary of Work for this Position:
This position will oversee front desk and customer service operations for the office of the Vice Chancellor of University Advancement. The employee will interact with the public with patience and a positive attitude. This position will serve as an administrative associate for business operations for specific departmental funds in University Advancement (UA). These operations include:
•Processing and submitting travel requests
•Coordination of Purchasing Cards and reconciliation of transactions
•Processing and receipting of Purchase Orders
•Processing and submitting check requests, interdepartmental invoices, and journal entries
•Processing facilities and special project requests
•Assisting with miscellaneous support duties to ensure the success of UA goals and objectives

N.C. Minimum Required Knowledge, Skills, & Abilities:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Additional knowledge, skills, and abilities required to perform the essential functions of the position:
Knowledge of UNCW practices and procedures in regards to business transactions
Ability to identify, analyze, and evaluate situations or problems to determine and implement appropriate courses of action
Ability to demonstrate proficiency in written and oral communication skills
Ability to organize and adjust workload to handle multiple responsibilities
Ability to maintain positive working relationships with UA administrators and staff along with their university partners that they encounter in their work
Must be able to respond to questions and issues that deviate from standard operating procedures
Must be able to compose and proofread correspondence using standard information and formats
Ability to understand and fully apply features of Microsoft Office Outlook, Excel and Word
Must be able to proactively anticipate needs of those being supported and work accordingly
Must have basic accounting skills to process standard business transactions within the division

Preferred education, professional skills and experience:
Manage access to administrator by screening calls and visitors to determine appropriate course of action
Serve as a liaison between administrator and subordinate units by relaying instructions and information and following commitments through to completion
Interact and communicate using judgment and discretion
Prioritize organizational needs regarding meetings, timeframes, and deadlines

Special Instructions
To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application. Due to the high interest in positions at UNCW, we are happy to answer any questions you may have regarding the position if selected for an interview. Thank you in advance for your understanding.
You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.
For more info/to apply visit Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Position details and full applicant instructions can be found at

EEO Statement:
UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified persons from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.




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Job No: S00673
Posted: 2/23/2018
Application Due: 3/16/2018
Work Type: