Director of Residence Education
The Director of Residence Education has primary responsibility for ensuring residential student communities at the College are safe, inclusive, and educationally sound living environments. Specifically, the director ensures the development, implementation, and evaluation of a comprehensive residence education program and resident assistant program that enhances students' personal, social, and intellectual growth and contributes to student learning outside of the classroom experience. The Director also provides guidance and oversight for a team of professional, paraprofessional, and student staff; fosters respectful residential communities that prioritize student safety and wellness; assists residential students in navigating campus resources to help increase academic and personal success; creates place-based opportunities for networking and meaning-making of residential experiences to develop affinity for the College; capitalizes on Babson's intentionally diverse community by promoting peer-to-peer connections and opportunities to learn across differences.
• Continuously research, refine, and implement a comprehensive residence education and programming model for 18 undergraduate residence halls (1800 students) and 7 graduate apartment facilities (75 students) including working with existing special interest housing and living learning communities (6 LLCs). Guided by the division's student development framework, each undergraduate residential area maintains clearly articulated, developmentally appropriate learning outcomes.
• Provide leadership, direction, and professional development to all professional and student staff members on the Residence Education team.
• Collaborate with the Division's senior leadership team to develop and implement safety and security education programs, protocols, and drills for students and staff; partner with Public Safety on community policing initiatives.
• Partner with the Director of Housing and Dining Operations to develop and implement best practice operational and administrative processes relating to the annual review of housing inventory; management of a strategy to maximize space allocation in residence halls; housing selection, room assignments and changes; all communications of policies and procedures associated with opening and closing of halls, early arrivals, health and safety inspections; and implementation of all residential education and housing policies and procedures.
• Effectively and strategically analyze, forecast, and manage all Residential Education operating budgets.
• Oversee the residential incident reporting system; work collaboratively with the Director of Community Standards to supervise residential incident conduct officers and serve as a senior-level conduct hearing officer whenever necessary.
• Collaborate with facilities management and planning to ensure the physical aspects of the student experience in the residence halls supports student success and enhances student satisfaction; contribute to planning and implementation of renovations and new construction.
• Serve as a dean on call member of the crisis team; respond to or assist in a campus crisis or student emergency situation; work with medical personnel or emergency services staff to assess students' status and evaluate ability to return to campus; conduct necessary follow-up with Public Safety, local agencies, and/or parents and staff as needed; assist with coordination, communication, and implementation of emergency response plans and actions.
• Serve as a case manager for the College's CARE Team. Advise and execute individualized interventions for students to support their personal and academic success.
• Provide individual guidance, advice, and counsel to students related to personal, academic, and community matters; refer when necessary and/or appropriate.
• Develop and manage Residence Education content for the website and student hub.
• As needed, facilitate a First Year Seminar Class (optional and reviewed annually).
• Serve on departmental and campus committees; assume additional responsibilities as assigned by the Associate Dean of Students.
Area Director (4)
Assistant Area Director (2)
Resident Assistants (62)
Minimum Level of Education Required Master's Degree
Position Knowledge/Skills and Abilities Requirements:
• 8-10 years of related experience.
• Excellent judgement; strong leadership, diplomacy, and team management skills with the ability to engage others through a participative process, while serving as key decision maker.
• Advance knowledge of student development theory, program development, management, and evaluation.
• Demonstrated experience in student group advisement and development; student and staff training development; student leadership program development;
• Strong knowledge and command of college safety policies, student conduct processes, and related legal considerations in student affairs.
• Demonstrated commitment to working with a diverse and inclusive student body, faculty, staff, and other constituents.
• Advanced project and program management and evaluation skills; sound financial and budget management.
• Demonstrated comfort in public speaking and presenting; excellent interpersonal and written communication skills.
• Ability to establish and maintain collaborative relationships with faculty, administration, staff, parents and alumni. Special emphasis in the following areas: Public Safety, Facilities, Student Financial Services, Office of Academic Services, Budgets and Accounts Payable, Event Management Office and Alumni and Friends Network.
• Creates an environment where direct reports have the freedom and security to take initiative; deals with complexities with resilience, resourcefulness, and optimism; and appreciates open mindedness, creativity, and agility in thought and tactics.
• Willingness to embrace ideas and changes created by all community members.
• Ability and willingness to solve problems independently; looks for opportunities to take on responsibility; takes thoughtful risks; and effectively acts on new and ongoing initiatives, objectives, and solutions to gain sought-after results.
• Anticipates and effectively handles change; demonstrates willingness to try new skills and challenging tasks; and is flexible in changing conditions.
• Must have strong technology skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint); email communication, database management, and social media.
• This is a 12-month, full-time position.
• Serve as senior member of the crisis and dean on call team; serve on call a minimum of 10 weeks an academic year and respond at any time if called to assist in any campus crisis response; coordinate, respond, and/or assist with student and campus emergencies/crises; conduct necessary follow-up with Public Safety, local agencies, and/or parents and staff as needed; assist with coordination, communication and implementation of emergency response plans and actions.
• Regular evening/weekend work required