Human Resources Generalist, REQ-163

Claremont, California
Feb 21, 2018
Institution Type
Four-Year Institution


The Human Resources Generalist is expected to provide broad level support to the Office of Human Resources at Claremont McKenna College in the areas of staff recruiting, leave of absence administration, employee relations, training and development support, and benefit administration to a diverse employee base.    



Reporting to the Assistant Vice President for Human Resources, the Human Resources Generalist will work independently to perform the following essential duties and responsibilities:

Staff Recruiter –  Working under the direction of the Senior Associate Director of Human Resources and Director of Recruiting, individual will be responsible for recruiting new exempt and non-exempt staff to the College.   Individual will write/edit/review job descriptions for staff positions, ensuring proper classification according to federal and state law. Individual will manage the recruiting and interview process for designated staff departments.  Individual will review applications, interview candidates, work with hiring manager and make hiring recommendations. 

Individual will manage the reference and background checking processes, investigate discrepancies, propose hiring recommendations, issue pre-adverse and adverse actions letters as my be required. Individual will extend and negotiate employment offers, and terms of employment.  Conduct employee new hire orientations for incoming staff.

Employee Relations – Provides human resource supports to designated staff departments across the College with regard to human resources activities and employee relations issues.  Individual may conduct internal investigations and manage conflict on sensitive matters, evaluate various courses of action and provide recommendations to move issues to resolution.  Resolution may involve recommendation for progressive discipline, termination, reassignment, suspension or other reasonable recommendation for disciplinary action up to and including termination of employment. Conduct exit interviews for employees, follow up on matters of significance, and provide recommendations for resolution.  Partners with department leaders to respond to employee concerns. 

Performance Management – Individual will coach managers on performance management process and providing performance feedback.  Individual will coach managers on writing performance improvement plans and through the progressive discipline process.

Leave Administration – Administers the College’s leave of absence policies.  Communicates with employees and explains leave of absence policies, benefits and procedures.  Prepares proper correspondence and tracks leaves of absence in coordination with applicable policies and leave laws. Works with the CUC Disability office to coordinate information.  Individual may attend unemployment and workers compensation hearings and represent the college regarding these matters. Monitor and track disability, unemployment, and parental leaves.  Issue FMLA notices and designation letters and other forms of communication to employees on leave of absence.

Safety – Receives and reviews employee and employer reports of incidents and injuries.  Ensures forms are completed properly.  Coordinates workers compensation claims with employee and CUC Office of Workers Compensation Administration.   May schedule ergonomic evaluations and track equipment requests.  

Benefits Open Enrollment – Provides support to employees with regard to benefit open enrollment each year.  Coordinates and attends benefit information sessions in conjunction with the Claremont University Consortium Benefit Office. Assists employees with online open enrollment system. 

Training and Development – Arranges and supports training sessions for employees in such areas as safety, time management, communications, retirement issues, benefit programs, employee policies, and other programs of interest to staff.  Coach managers on matters pertaining to employment law and monitor practices for compliance.  Provide recommendation for policy change or training to ensure compliance

General HR Office Administration – Works to keep the handbook up to date.  Updates the web page.  Assist in the process of administering and monitoring salary increase letters.  Participates in completion of compensation surveys.   Other duties may include but are not limited to answering phones, filing, copying, preparing mailings and other correspondence for distribution. 


Regular attendance is an essential function of this position.

Ability to take and follow directions.

Ability to work cooperatively with others.

Ability to receive and respond appropriately to constructive criticism.

Ability to display a positive attitude.

Ability to multitask.

Participate on various College committees as directed.

Performs other essential duties and tasks specific to the position.



Bachelor’s degree in Business Administration or Human Resources Development or a related field or equivalent combination of education and experience is required. 


A minimum of 3 – 5 years of Human Resources Generalist experience supporting a fast paced and professional environment with highly diverse employee base, managing multiple priorities and responsibilities and interaction with employees in all level of the organization. A minimum of 2-3 years of successful recruiting experience.  Experience in a higher education environment preferred.  Experience with Workday is be preferred. 


PHR/SPHR Certification Preferred


A valid driver’s license or equivalent means of reliable transportation to off-site meetings and events is required.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:  Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.

Knowledge of California Wage and Hour Laws, Fair Credit Act, ADA, and other federal and state employement laws is required. 

Bi-lingual in English and Spanish is a preferred.

Knowledge of Workday is preferred.

Ability to deploy professional skills in collaboration with colleagues, to best promote the College’s strategic interests and the goals of the department. 

Ability to work effectively as a team with HR Staff, department managers and employees. 

Ability to share and discuss ideas, solutions and suggestions with the common objective of selecting the best course of action.

Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, reading, phone, customer service and leadership skills. Follow all written and verbal instructions, ask questions as needed for clarification of projects/tasks/duties/assignments.

Operate computers with basic Microsoft Office software such as Word, Excel, Outlook, Access, and PowerPoint and other associated professional software such as Ultipro. Possess the ability to do internet research if necessary. 

Handle all activities and highly confidential information with patience, discretion, excellent professional judgment, courtesy and tact while working with people from a wide variety of backgrounds.

Define and prioritize realistic and specific goals and objectives, perform multiple projects/tasks, meet deadlines/timelines/schedules, solve problems, respond to others in a timely manner, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College’s strategic vision and the department’s annual goals.

Use exceptional organizational and time management skills to complete work with accuracy and a keen attention to detail.


REQUIRED HOURS: The regular hours for this full time position are 8:00 a.m. to 5:00 p.m., Monday – Friday Overtime, holiday, weekend and evening work hours may be required.  Regular hours may vary due to needs of the College or division.  This is a 12-month position.


  • This is a non-exempt position.
  • This is a regular, full-time position.
  • This is a benefits-eligible position.

IPEDS Category Job Code:          13-0000 Business and Financial Operations Occupations

Physical Requirements:                Light (up to 20 lbs.)


GROOMING AND APPEARANCE:  The Claremont Colleges seek to maintain a neat and professional image at all times. 

BACKGROUND CHECK:  The successful candidate will be required to undergo a full consumer background check.  Certain positions will require the successful completion of a post-offer physical agility test.  Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with requirements cited in this job description.

ADA/OSHA:  This job description defines the essential or fundamental job duties of this position.   It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others.  It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.  When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.

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